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Manager Cloud ServicesMay 2017 - Jan 2019 (1 year)
Executing company's shared services vision. Ensure smooth operations of business critical customer applications. Own overall delivery and win client delight! High-level client interaction, project status management and provide regular KPI reporting. Standardize processes, improve execution and accountability. Act as a trusted partner by ensuring revenue optimization. Identify customer pain points and cross sell value-adds. Oversee approximately 60 individuals in onshore/offshore model.
Director US public sectorMay 2005 - Mar 2017 (11 years)
Held multiple techno functional roles for 12 years in single organization. Started my career in this organization as a Software Developer and progressed to Data Analyst, Project Lead, Product Manager, Project/Program Manager, Head Middle East and North Africa Region, Head Presales and Solutions group and Director US Public Sector
Manager MISDec 1994 - Dec 2002 (8 years)
Manage seamless medical supplies in Bisha region of Ministry of Health having 31 primary health care centers and 2 major hospitals in the region.
Bachelor of Information Technology1999 - 2003 (4 years)
Certified ScrumMaster CSM (2019)Scrum Alliance
Scrum methodologies, practice and execution in a multi cultural very large scale organization.
Data Science and Machine Learning Essentials (2016)Microsoft
Data Science and Machine Learning Essentials using python and Azure ML
Hadoop and the Amazon Cloud (2014)Big Data University
Basics of Hadoop on Amezon Cloud
Introduction to R (2014)Data Camp
Salesforce.com certified Administrator (2013)Salesforce.com
Salesforce CRM administration
SAP Partner BI Presales & Demo readiness (2015)SAP ERP
Presales approach on BI and Business Objects.
Is social mining already deciding your forecasting and Pricing?
Impact of Big data technologies on retail pricing and forecasting.
System and method of generating leads using data sciences.
Lead generation using Artificial Intelligence technology to avoid legacy techniques and save marketing expenses.