Nadir L.

The company works in back office support work and both Inbound and Outbound campaigns, My job is to look after the Quality Assurance matters for all departments and take all necessary measures to keep quality control and then train the existing agents on their weaknesses, My job also includes the smooth process of maturing new projects that comes in, Keeping a tight negotiation method with the clients, Sharing views to mature process with them, Formalizing the documentation of the process and single highhan