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@Reynely
Flag of Philippines Paranaque City, Philippines
Member since February, 2014
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Reynely

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I GUARANTEE PROFESSIONAL AND GREAT SERVICE. I am an experienced VA, Asst. Executive Secretary, Email Rep., CSR, Data Entry Clerk and Recruitment Associate. With a total of 6 years work experiences gained from different type of industry - BPO/Call Center, Construction, Hotel, Telecommunications, Recruitment Firm, Airline and Cold Fusion Developers. I am a new Freelancer but I have gained enough work experiences from office-based type of jobs. I was best describe, tag and recognize by my previous leaders and supervisors as a hardworking, highly-organized, multitasker and productive employee. Hence, I am confident that I have the skills, strength and ability to become a more productive and competitive freelancer. Below is the summary of related work experiences I have: 1. Customer Service - BPO/Call Center Industry for four (4) years 2. Part-Time Virtual Assistant for a Start-Up Company - seven (7) months 2. Assistant Executive Secretary - six (6) months 3. Data Entry, Clerical and Administrative - three (3) months 4. Three (3) months in Lead Generation and Appointment Setting 5. Part-Time Recruitment Associate - ongoing with flexible time (1-2 hours) I am a fast learner. Hence, I can also guarantee that I can develop all the skills you would want me to gain with proper training and/or self-led training. In addition, I am looking forward to a long term commitment with clients. Therefore, I promise to deliver professional and great service. In line with this matter, I am offering the following services: 1. Virtual Assistant 2. Data Entry 3. Web Research 4. Basic photo, audio and video editing 5. Order Processing 6. Email and Chat Support As a freelancer I know that aside from the skill and expertise I also need to provide clients with reliable internet connection. As a starter, I have invest for the below technical capability to work at home: Speedtest: (2.55 MBPS) Computer Details: Windows 7 Desktop Intel Pentium Dual Core CPU 5300 @ 2.60 GHz 2GB of RAM Headset: Logitech USB Headset H390 with noise cancelling Also, here are some of additional skills and strengths that made me a competitive freelancer. - Calendar/Schedule Management - Research Assistance, Data Gathering, Fact Checking, Compilations - eMail Management (Routing, Reply on Behalf-Of, & etc) - 6-10 emails per hour - Social Media Administration - Online File Management - Document & Presentation (PowerPoint and Video Presentation) - Employee Candidate Screening & Interviews - Internet savvy e.g. social media, blogging, etc. - Travel Arrangement - Event Organizing - Skilled in major relevant computer applications like MS Word, MS Excel, Presentation, etc. - Knows basic computer troubleshooting - Fluent in English. - Basic knowledge in script writing and video and audio editing. - Highly organized and productive. - Skilled in filing of documents - Has the ability to multitask - Can work with no supervision. - ............and more. For further details about my previous jobs duties and responsibilities, please scroll down to my employment history.
$5 USD/hr
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  • N/AJobs Completed
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Portfolio

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Experience

Recruitment Associate (PT)

Apr 2014

Job Description / Duties and Responsibilities: • Employee Candidate Pre-Screening & Interviews • Data Gathering • eMail Management • Online job postings

Virtual Assistant (PT)

Sep 2013 - Apr 2014 (7 months)

Job Description / Duties and Responsibilities: • Calendar/Schedule Management • Research Assistance, Data Gathering, Fact Checking, Compilations • eMail Management • Social Media Administration • Online File Management • Document & Presentation • Employee Candidate Screening & Interviews • Daily Accomplishment Report

InterContinental Ambassador Representative (Non-Phone)

Jun 2013 - Apr 2014 (10 months)

Job Description / Duties and Responsibilities: • Ensure that members’ database information is updated. • Responsible in keeping information confidential, e.g. credit card details • Responsible in decision making to meet members’ needs and satisfaction. • Handle customer inquiries and complaints via email correspondences. • Deliver a great service guest love.

IHG Rewards Club Account Representative (Non-Phone)

Jul 2012 - Jun 2013 (11 months)

Job Description / Duties and Responsibilities: • Ensure that members’ database information is updated. • Responsible in keeping information confidential, e.g. credit card details • Responsible in decision making to meet members’ needs and satisfaction. • Handle customer inquiries and complaints via email correspondences. • Deliver a great service guest love.

IHG Rewards Club Account Representative (Phone)

Apr 2011 - Jul 2012 (1 year)

Job Description / Duties and Responsibilities: • Responsible for receiving inquiries and complaints via phone. • Update members account information. • Responsible for resolving members concern in one call. • Deliver a great service guest love.

Assistant Executive Secretary

Aug 2010 - Mar 2011 (7 months)

Job Description / Duties and Responsibilities: • Schedule and mileage monitoring of the Vice Presidents. • Sending and receiving emails. • Handle incoming and outgoing calls • Draft quotation or proposal for clients. • Filing of important and confidential documents. • Assist recruitment in initial screening of applicants. • Travel arrangements.

Data Encoder

Apr 2010 - Jul 2010 (3 months)

Job Description / Duties and Responsibilities: • Responsible for issuance of passes for every person or employees entering Ninoy Aquino International Airport’s restricted premises. • Ensure passes are returned to Pass Control office after use. • Update database of employees working at the airport. • Ensure that each person has accurate data encoded in system and that they are not given access to enter restricted areas.

Customer Service Representative

Nov 2008 - Mar 2010 (1 year)

Job Description / Duties and Responsibilities: • Responsible for handling inquiries and complaints of cellular network subscribers. • Manage subscribers account. • Assist subscribers in resolving account related concerns.

Education

Bachelor of Arts in Mass Communication

2004 - 2008 (4 years)

Certifications

Training Assistant (2013)

IHG Skills Enhancement Taskforce

This certificate was awarded for demonstrating the continued commitment required to achieve excellence and success.

Publications

Journeyera

A blog about a couples travel adventures, lifestyle and challenges.

Verifications

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