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Customer Service Customer Support Data Entry Email Handling Virtual Assistant
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$5 USD / hour
Flag of EGYPT
damanhour, egypt
$5 USD / hour
It's currently 11:31 PM here
Joined August 3, 2021
0 Recommendations

Norhan R.

@RomiaN98

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5.0 (2 reviews)
0.0
0.0
$5 USD / hour
Flag of EGYPT
damanhour, egypt
$5 USD / hour
100%
Jobs Completed
100%
On Budget
100%
On Time
N/A
Repeat Hire Rate

I'm Open To Any Request That Matches My Skills.

Greetings, I'm Norhan. I've done BS- Economics. I'm open to any request that matches my skills. I've been doing freelancing for years. I've worked with so many Businesses. Below mentioned are my specialties (Please check my portfolio, If you want to see my previous work): ● Virtual Assistant ( Administrative Tasks/ Web Admin/ HR/ Amazon/ eBay/ Basically for any sort of work). ● Customer Support / Customer Services. ( Either on Phone or online). ● Content/Article writing (100% genuine content). ● Business to Business Linking/Sourcing ( Import/Export, I can link you up with manufacturer/Buyer). ● Social Media Management (I'll handle the entire social media accounts). ● Lead Generation/Data Scrapping (I can scrap any kind of data within any country or Website). ● Photoshop / Canva Design.
Freelancer Customer Service Specialists Egypt

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Reviews

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5.0
$1.00 USD
I needed a professional experienced agent in customer service and sales urgently and actually she was like a live saviour. She delivered amazing work within the required time frame in a very reasonable budget even she overdelivered the service for my budget . Highly recommended
Data Processing Data Entry Sales Customer Service
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Flag of Nadia S. @Hybrid9services
3 months ago
5.0
$4.50 CAD
I must say, One of the best freelancer that I've ever hired. She is amazing. I was delighted with her work. My budget was low but she over delivered her work. I would definitely hire you again. +Recommended
Customer Support Virtual Assistant Customer Service Email Handling Data Analysis
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Flag of Faiq Abbas M. @FaiqAbbas1999
3 months ago

Experience

customer care representative

Vodafone UK
Jan 2019 - Apr 2021 (2 years, 3 months)
- Absorbing dozens of calls & resolving their issues. -Adhering to business rules and policies regarding eg: data protection & credit adjustments. -Multi-tasking all requirements like talking to the customers and registering everything happened on the call in the agreed 6 points memo template. -Each call cannot be ended before having clear statement that cx experience was perfect. *Doing all of these simultaneously with sharp concentration to each for not losing the fit performance of each task.

Life insurance sales agent

Delta insurance
Jan 2018 - Jan 2019 (1 year)
Selling quality life insurance policies with a rewardable interest rates. Targeting the right audience and offering in an appealing way to each personality the customized product that matches with his needs and life style.

E-book writer

Amazon publishing
Aug 2017 - Mar 2018 (7 months, 1 day)
wrote an E-book its name live smarter consists of summary of several personal development books for Arab and western writers. number of pager 68.

Education

BS in commercial science, Economics major

Alexandria University, Egypt 2015 - 2019
(4 years)

Qualifications

Commercial excel

Alexandria public library
2019
Mastered the excel in accounting and finance purposes beside the general use of data organization

Academic IELTS band 7

the British Council
2019
The IELTS Academic test measures whether you have the level of English language proficiency needed for an academic, higher education environment. It reflects some of the features of academic language and assesses whether you are ready to begin studying or training.

online diploma in investment management

coursera, University of Geneva
2019
In this Specialization, I learnt how investment strategies are designed to reach financial goals in a global context. and learnt the theory that underlies strong investment decisions, as well as practical, real-world skills that you can apply when discussing investment proposals with your advisor, managing personal assets or client’s investment portfolio.

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Top Skills

Customer Service 2 Data Entry 1 Customer Support 1 Virtual Assistant 1 Email Handling 1

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