Profile image of Safaakarem
Flag of Egypt Cairo, Egypt
Member since March 7, 2013
0 Recommendations


Online Offline
Experienced Microsoft Dynamics CRM user Word, Excel, PowerPoint
$2 USD/hr
0 reviews
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Recent Reviews

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Policy Services Administrator.

Feb 2012 - Sep 2012 (7 months)

* Issuing clients' letters relevant to the Policy Services Administration activities * Preparing a list of issued policies, letters, endorsements and cheques and delivering it to the Sales Agents/bank branches on a daily basis. * Reporting the issuing of the banks to the coordinator * Distributing the requests aiming different internal departments.

Senior Sales Coordinator (Sales Department

Apr 2009 - Jan 2012 (2 years)

* Preparing quotations based on mutual agreement with the sales engineering and accordance the customers' needs. * Identifying products description and specifications based on purchase order. * Maintaining files for all inquiries, quotations, data sheets and correspondence and incorporate them in customer's database. * Issue some correspondence letter to the customers such as financial and technical offers for tenders. * Assisting and supporting the sales director with following up on the sales te

Customer Support Supervisor

Jan 2006 - Mar 2009 (3 years)

* Ensure that every member of my team deals with customers in the right way, giving them the information they need when they need it.* Supporting customer inside and outside Egypt.* Supporting Arabia Inform agents outside Egypt* preparing for a presentation. * Quoting Deal prices.* Preparing services trials.* Searching for a prospective customer and list them according to their importance. ** Handling contract with the American organization "Carnegie Endowment for international Peace........Pre-sales Speci



2001 - 2005 (4 years)


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