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$5 USD / hour
Flag of COSTA RICA
oreamuno, costa rica
$5 USD / hour
It's currently 2:51 AM here
Joined July 23, 2023
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Fabian R.

@Skill5Fabi

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$5 USD / hour
Flag of COSTA RICA
oreamuno, costa rica
$5 USD / hour
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Data Entry & Customer Service Assistant

As a native Spanish speaker who is also fluent in English, as a Data Entry and Customer Service Assistant, I offer exceptional data management skills and top-notch customer service. With experience in both areas, I can guarantee accurate and timely delivery of projects, as well as personalized attention to detail. I'm here to partner with you to optimize your operations and deliver exceptional customer service. • My primary focus is ensuring accuracy and efficiency in processing large volumes of information while maintaining excellent customer service. •My featured Skills: *Speed and Accuracy: Ability to enter data quickly and accurately, maintaining high-quality standards. *Knowledge of Office Software: Solid experience in using office software such as Microsoft Excel, and Google Sheets for data management and organization. *Attention to Detail: Ability to detect and correct errors in the data entered, ensuring the integrity of the information. *Organization: Ability to organize and classify data effectively, facilitating the search and retrieval of information when necessary. *Adaptability: Ability to adapt to different work environments and data entry processes according to the needs of the project. *Time Management: Ability to prioritize tasks and efficiently manage time to meet established deadlines. *Effective Communication: Ability to communicate clearly and concisely with clients and colleagues, ensuring effective collaboration on data entry projects. *Customer Service: Proven track record in providing exceptional customer service, resolving inquiries and concerns promptly and professionally to ensure client satisfaction. Contact me to discuss how I can help you achieve your goals!

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Experience

Cad Designer

Align Technology
Feb 2022 - Apr 2023 (1 year, 2 months)
Responsible for designing 3D orthodontic treatments using Align Technology's CAD dental design software. Achievements: •Contribution to the growth and reputation of Align Technology as a leader in the field of invisible orthodontics. •Successful design of custom dental aligners that meet Align Technology's quality and precision standards. •Meet delivery deadlines and production objectives consistently.

Telephone Agent

Netcom
Feb 2020 - Aug 2020 (6 months, 3 days)
Responsible for providing customer service by phone call. Achievements: •I managed to improve customer service by reducing the average case resolution time. •I received a bonus for providing good customer service.

Education

Executive English

Costa Rica 2017 - 2018
(1 year)

Qualifications

Customer Service

Academia de Trabajo Virtual
2024
The Virtual Work Academy Customer Service certificate is an official recognition that confirms the training and skills obtained in the area of customer service and attention. This certificate certifies that the holder has successfully completed a specialized training program in customer service techniques, including effective communication, problem-solving, empathy, and the ability to meet customer needs and expectations.

Data Entry

Academia de Trabajo Virtual
2024
The Data Entry certificate from the Virtual Work Academy is an official recognition that endorses the training and skills acquired in data management and entry. This certificate demonstrates that the holder has successfully completed a specialized training program in data entry techniques, including the rapid and accurate entry of information into computer systems, the organization and classification of data, as well as the detection and correction of errors.

Customer Service

Instituto Nacional de Aprendizaje
2020
The Customer Service Course is a program designed to provide participants with the skills and knowledge necessary to provide exceptional service to customers. It focuses on aspects such as effective communication, problem-solving, empathy and conflict management.

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