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Become a Phone Mystery Shopper
“Phone Mystery Shopper project was a review of delivered job we have decided to not go in this way to outsource our you SmarTNT was participation.”jareksvoboda
Manager assistentJan 2010 - Sep 2010 (8 months)
Place of job was duty free shop on a cruise ship. My duties were sales, excelent customer care data processing and sim.
Country ManagerMay 2008 - Sep 2009 (1 year)
Taking care about shops, stock, sales level, employees. Coordination with marketing team, and provide excelent customer service. Also not less important part was forecasting, planing, taking care about budget, writing reports and prepare trainings for employees.
Mystery shoping coordinatorFeb 2008 - Nov 2010 (2 years)
Organizing mystery shopping projects for Balkan countries (General motors, and T Mobile). Collecting and proccessing data, shop visits, call checks, e mail checks.
Sales assitent and customer service officerMay 2007 - Jan 2008 (8 months)
Directs sales, customer service.
Sales assistent,customer service assistentMay 2007 - Jan 2008 (8 months)
My duties were direct sales, customer care, promotin of company.
Bachelor2002 - 2006 (4 years)
Computer skills (2006)Globall Educations Network (ISO 9001)
Certificate about using Microsoft Office :Word, Excel, Power point, Internet
English language (1997)Charring Cross
First and second level of English language in british private school.
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