Profile image of SmartTNT
@SmartTNT
Flag of Serbia Belgrade, Serbia
Member since August, 2012
0 Recommendations

SmartTNT 

Hardworking individual. Quality is most important to be set in certain time frame. Long experience in customer service, mystery shopping coordination,and retail management.
$5 USD/hr
1 Review
1.0
  • 100%Jobs Completed
  • 100%On Budget
  • 100%On Time
  • N/ARepeat Hire Rate

Recent Reviews

  • image of jareksvoboda Become a Phone Mystery Shopper $30.00 USD

    “Phone Mystery Shopper project was a review of delivered job we have decided to not go in this way to outsource our you SmarTNT was participation.”

    jareksvoboda Flag of Czech Republic 2 years ago.
    • Research
    • Telemarketing

Experience

Manager assistent

Jan 2010 - Sep 2010 (8 months)

Place of job was duty free shop on a cruise ship. My duties were sales, excelent customer care data processing and sim.

Country Manager

May 2008 - Sep 2009 (1 year)

Taking care about shops, stock, sales level, employees. Coordination with marketing team, and provide excelent customer service. Also not less important part was forecasting, planing, taking care about budget, writing reports and prepare trainings for employees.

Mystery shoping coordinator

Feb 2008 - Nov 2010 (2 years)

Organizing mystery shopping projects for Balkan countries (General motors, and T Mobile). Collecting and proccessing data, shop visits, call checks, e mail checks.

Sales assitent and customer service officer

May 2007 - Jan 2008 (8 months)

Directs sales, customer service.

Sales assistent,customer service assistent

May 2007 - Jan 2008 (8 months)

My duties were direct sales, customer care, promotin of company.

Education

Bachelor

2002 - 2006 (4 years)

Certifications

Computer skills (2006)

Globall Educations Network (ISO 9001)

Certificate about using Microsoft Office :Word, Excel, Power point, Internet

English language (1997)

Charring Cross

First and second level of English language in british private school.

Exams

  • Numeracy 1
    92%
  • US English Level 1
    80%

My Top Skills

  • Research 1
  • Excel 0
  • Sales 0
  • Customer Support 0
  • Virtual Assistant 0
  • Human Resources 0
  • CRM 0
  • Reviews 0
  • Buyer Sourcing 0
  • Phone Support 0
  • Order Processing 0
  • Business Analysis 0
  • Market Research 0
  • Copy Typing 0
  • English (UK) 0
  • Telephone Handling 0
  • Email Handling 0

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