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$15 USD / hour
Flag of UAFlag of UA
ternopil,
ukraine
$15 USD / hour
It's currently 9:35 PM here
Joined July 24, 2021
0 Recommendations

Jessica Somtochukwu O.

@SomtoJess

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$15 USD / hour
Flag of UAFlag of UA
ternopil,
ukraine
$15 USD / hour
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Administrator//Virtual Assistant//English Tutor

I have got quite the experience working in the administration and it is quite a competitive sector. Teamwork, perfection and undertaking tasks are my strong suit. I am currently a Medical student who works part-time teaching the English language to foreigners, which shows I am good at multitasking alongside incredible communication skills. My Professional objective is to deliver excellent service efficiently and accurately. Establish long-term relationships with successful clients. I have been in the Business Process Outsourcing/ Call Center Industry for more than 5 years and has been working as a freelance VA for almost 5 years. I am very well trained and experienced in: - Customer Service - Phone Support - Sales and Telemarketing (inbound and Outbound) - Virtual Assistant - Order Taking - Appointment setting - Tutoring - Social Media Management and More. I'm up-to-date with the current technologies, like desktop sharing (Teamviewer, Citrix, GoToMeeting), CRM/project management tools (Salesforce, Zoho, Asana, etc.), cloud services and VoIP (RingCentral, and other dialers). I have experience with word-processing software and spreadsheets (e.g. MS Office, google drive) and I'm knowledgeable with online calendars and scheduling (e.g. Google Calendar) and more but still, I am very much willing to learn and grow. Today, I continue to grow and transform to meet my client's needs. I am continuously learning to broaden my range of services and continue applying my expertise and maintaining commitment, trust, and growth with my clients.
Freelancer
Copywriters
Ukraine

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Portfolio Items

Describing myself and what my English class Entails.
How do I teach// What I teach

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Experience

Online English Tutor

Preply
Jun 2018 - Present
I teach English language and grammar to various nationalities and different age groups

Customer service Representative

Franpat Pharmaceuticals
Jan 2015 - Dec 2016 (1 year, 11 months)
My responsibilities were focused on customer satisfaction and data entry

Secretary

Bampat Industries Limited
Feb 2016 - Jun 2016 (4 months, 2 days)
I focused on handling all emails, calls and documentation for the CEO of the company

Education

MBBS

Ternopil State Medical Academy 'I.Y. Horbacevsky', Ukraine 2016 - 2021
(5 years)

Qualifications

TEFL Certification

International Open Academy
2021
it is a 120-hour TEFL certification, making me a qualified teacher

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Certifications

preferredfreelancer-1.png Preferred Freelancer Program SLA 1 92%

Top Skills

Copywriting
Data Entry
Excel
Customer Support
Powerpoint

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