Experienced and enthusiastic Telemarketer with excellent customer service and marketing skills.
Adept in making sales phone calls to effectively convey a message and relay information about a product or a service. Committed to working professionally and diligently on behalf of a company. Skilled in remaining calm and courteous during high-pressure situations.
I worked as a Senior Sales Representative for one of the biggest Satellite TV Service providers in The United States, where we receive inbound calls from prospects who are looking to get better TV Service. We do hard-core selling with excellent customer service for this company. We want to make sure that customers are completely satisfied since we need to maintain that A+ rating from BBB. We also do outbound calling and email marketing.
Customer Service Representative
Jan 2014 - Nov 2017 (3 years, 10 months)
We assist customers with their credit card queries. We also accept payment.