Profile image of TroyAnthony
Flag of Jamaica Kingston, Jamaica
Member since October, 2013
1 Recommendations


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Well rounded and culturally diverse individual with specialized training in marketing, customer service and administrative management; hard-working, innovative and a fast learner. Experienced in Microsoft Office, a lover of technology, gadgets, sports and social media; very sociable
$5 USD/hr
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Technical Engagement Specialist

Oct 2012 - Sep 2013 (11 months)

Offer over the phone customer service and technical support for Asus Computers’ customers in the US and Canada  Analyse and troubleshooting product issues, if necessary further assisting with and setting up repair services to ensure customer satisfaction.  Provide general information on current and future products  Received multiple awards for outstanding customer service, and quality while taking care of customers and resolving their issues.

Marketing Intern

May 2012 - Sep 2012 (4 months)

Marketing Intern Junior Achievement Jamaica (June 2012 – September 2012) Caenwood Centre, 37 Arnold Road, Kgn 5, Jamaica Shared my expertise and ideas in assisting the marketing manager and president in their efforts to increase awareness of JAJ as well as increase communication with potential and existing sponsors.  Designed and coordinated the 2012 JACE Conference Booklet, which is now being used by other Junior Achievement organization worldwide as a template and guide.  Worked as part of the plan


Bachelors in Business Administration: Marketing

2009 - 2013 (4 years)

Diploma: Customer Service

2013 - 2013 (1 month)


Customer Service (2013)


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