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@Virtualallstars
Member since January 12, 2011
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Virtualallstars

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Award Winning WordPress Designer. Project Management. Customer Service Excellence email and chat support. Quality Assurance with education in Human Behavioral Studies. WORK EXPERIENCE--Wordpress and Web Development Director |Virtual AllStars Virtual Positions all Telecommute | From 2010 to 2011 Wordpress Design SEO and Social Marketings Adsense and Google Products >Samantha Mansfield eCommunity Director Tel: (870) 637-0155 [login to view URL]
$10 USD/hr
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Experience

Call Center Quality Manager

Feb 2003 - Jan 2011 (7 years)

Manager of Chat and Customer Email Support Protocol Division. • Developed a Program used in the launch of a Fortune 500 company with over 1000 @home agents. • Created and deployed the Q-Card (behavior Metric Analysis) structure for a major Online community. • Consult with the “Big 3” in telecommunication for database needs.

Education

Bachelors of Science

2001 - 2006 (5 years)

Masters of Science Mental Health

2009 - 2012 (2 years)

Qualifications

MOUS Excel and Work

Microsoft

Microsoft Office Certification in Excel and Word

Certifications

  • WordPress
    75%

Verifications

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