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@WJLLC
Flag of United States Hammond, United States
Member since May, 2012
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WJLLC 

Look no further!!! We are a Virtual Service Corporation and 24 Hour answering service Specializing in Virtual Assistance and Customer Service! Our company is US based we gain trust on building long term business relationships. We give our best in every thing we do. Our customer service agents are properly trained to have phone etiquette, sales, customer service as well as managing and maintaining accounts. We will give 150% in e very position we encounter whether it's for 7 days, or 7 years!Service DescriptionVirtual Assistant- Secretarial work such as appointment scheduling, data entry, message taking, emailing for client, mailing out information, and other receptionist duties. Bilingual Answering Service- taking messages for clients needing Spanish customer service representatives 24 Hour Answering Service- Take incoming calls for clients while they are away so no calls are ever missed. Emergency Service- Answering services for customers such as outages, or FEMA in case of disaster. Temporary Service- Calls taken for companies during meetings, step away, lunches. Lead Generation- Services offered for clients to help with business growth. We sit down with the client and discuss a customized plan for generating more business. Appointment Scheduling- We will take calls and schedule appointment times for your customers. Information- We can provide you with a dedicated 800 number unless you have one and provide information to all your customers based on your business, schedule appointments and take messages. Service Information-Provide service for directory assistance, store location information, and operator assistance. Employee Call off service- We can provide your company with a dedicated line for employee call off. This way information has been tracked and sent to Human Resources for documentation.
$8 USD/hr
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Experience

CEO/President

Sep 2009

I am responsible for overseering a group of Virtual Assistance to make sure Quality customer service is given consistently. I take incoming calls, provide messages as well as lead generation and sales, also work with other clients to grow their businesses.

My Top Skills

  • Data Entry 0
  • Telemarketing 0
  • Customer Support 0
  • Virtual Assistant 0
  • Phone Support 0
  • Order Processing 0

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