I have enormous understanding with administration systems; I strongly believe myself an outstanding choice for this situation.
> Web Research: Google, Google Maps, Google Earth, Facebook, instagram and
> MS Excel: Organize Database for appropriate Use of data including Marge data,
Clean Data, Remove Duplicate, and sort out data in different column
> B2B Email Database: Collect Top Level Management email like CEO, CFO, COO.
> MailChimp: Subscribe form, Create List, Email Template, Create Campaign
> Email handling: customer service through reply email or Create Database from
> CRM: Building CRM database and cleansing
> PDF to MS word/Excel, JPEG/Excel or word or other database
> Graphic Design: Background Remove, Facebook Cover, Flyer, Poster,
Business Card, Letter Head, Envelope
> E-Commerce: Product Upload and management, word press, Woo commerce,
Magneto, Prestashop and other open cart.
> Lead Generation
-Download bulk amount of data and Process Accordingly.
-Responsible for Typing work
-Preparing Monthly pay roll
-Copy from source data and paste it on specific platform
Senior Customer Service Executive
Genex Infosys Ltd.
Jun 2010 - Sep 2013 (3 years, 3 months)
-To handle all customer contacts received, by maintaining quality of service and accuracy of information.
-To analyze and rectify customer concerns using established procedures, while logging all complaints and queries received.
-To handle customer email and responses email within 30 minutes of received
-To update oneself on all products and services and other policies, procedures of the company.
PGD In IT
University of Dhaka, Bangladesh 2018 - 2019
Master of Marketing
University of Development Alternative, Bangladesh 2013 - 2018
Adarsho Computer Training Center
-Adobe Photo shop
MS Office Training
Technical Education Board
- 6 Months Training about Microsoft Office, Including Power Point, Excel, Word
Children Habits Regarding Food
-It has many problems about children's meal. My writing covered having best method about children's meal.
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Basic Numeracy 1 90% UK English 1 85% US English 1 78%