Zhamir R.

I am excited to introduce myself as a candidate. With over 7 years of experience in the call center industry, I have honed my skills in sales, customer service, and retention, catering to both inbound and outbound calls in both Spanish and English. During my career, I have had the privilege of working for renowned call centers such as Transparent BPO, Global Com, and Aquiro Media Ltd, where I consistently exceeded performance expectations. Moreover, I proudly spent three years in supervisory roles and quality assurance analysis, gaining valuable insights into optimizing call center operations. My excellent communication skills, coupled with my ability to adapt swiftly to evolving work environments, make me a versatile professional and a fast learner. I am eager to bring my expertise to your team and contribute to the success