§ Lotus Notes/Domino Development, Troubleshooting & Support
§ Prior experience in supporting Lotus Notes R5 Projects
§ Requirement Analysis, Estimation, Project Plan, Milestone Plan.
§ Technical Design Documentation
§ Rollout documentation, end user documentation
§ Pre-Production Support, UAT
§ Post Production Support
§ Conducting meetings from phase M0 to M6.
§ Infancy care.
§ Remedy Support.
§ Completed trainings in ATLAS, SIX SIGMA, PHEONIX, and SCM etc.
§ Acting as a DPC for different projects.
§ Supporting clients in their time zones in different shifts based on project requirements.