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$10 USD / hour
Flag of DZFlag of DZ
algiers,
algeria
$10 USD / hour
It's currently 9:36 PM here
Joined February 26, 2013
0 Recommendations

Abdelnasser F.

@abdnacerfried

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$10 USD / hour
Flag of DZFlag of DZ
algiers,
algeria
$10 USD / hour
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IT engineer with +5 years of experience

Hi there, I am an IT engineer, I can help you fix issues and implementing new solutions related to Linux, Windows, Cisco, Sophos, Fortigate, Pfsense, Vmware. Feel free to contact me if you need help.
Freelancer
Windows Developers
Algeria

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Experience

IT Engineer

LFB
Jul 2019 - Present
-Drove service delivery and improved Enterprise IT services and products to 20,000+ end users in a fast-paced IT firm with 50+ corporate customers. -Performed 30 on-site visits to develop partner solutions. -Provided IT support services, troubleshooting and system operation. -Quickly solved 20+ customer issues daily with 95% success. -Designed from scratch and led migration to a new 2008 R2 domain, including migration of all users accounts, computer accounts, and Exchange mailboxes.

IT support specialist

LA CONSTRUCTION
Oct 2015 - Feb 2019 (3 years, 4 months)
-Installed and maintained company’s computer systems and network. -Performed upgrades and installed updates. -Completed troubleshooting and repair when computers had problems. -Assisted office staff with computer application questions. -Conducted computer technology training with all new staff. -Recommended computer products and applications to improve productivity.

IT support

Prokimia
Oct 2010 - Apr 2014 (3 years, 6 months)
-Provided technical assistance to customers on inbound telephone tech support calls. -Used remote access to perform troubleshooting when needed. -Walked customers through step-by-step process for troubleshooting hardware issues. -Assisted customers with anti-virus program installations and virus removals. -Used good problem-solving skills for troubleshooting problems. -Used great customer-service skills.

Qualifications

Technical Support Fundamentals

google
2020
https://coursera.org/share/3a8bd52788e7369c364948a55c10ab2f

The Bits and Bytes of Computer Networking

google
2020
Networking fundamentals

Certified Network Security Specialist

International CyberSecurity Institute
2020
Certification in network security

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Top Skills

Windows Desktop
System Admin
Linux
MMORPG
Cisco

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