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@afzal5488
Flag of India Delhi, India
Member since August 12, 2017
0 Recommendations

afzal5488

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I am a hard working professional having 5 years of experience in Customer service. I love to serve clients and resolving issues in most efficient way. I have worked on CRMs like Ghana and online chat platforms like Zendesk. I am eager to learn to use any new tool that get the job done well. I have work experience on various communication modes like Chat, phone and emails. I have worked with established companies like IBM Global service as well as startups like Coraza Technologies (Tapzo). I meet deadlines. I am a team player but can work individually as well if required. I also have a team of people having similar experience. You can contact me for individual chat support or for team handing in similar profile I look forward to work with you to provide excellent customer service.
$3 USD/hr
1 review
1.4
  • 100%Jobs Completed
  • 100%On Budget
  • 100%On Time
  • N/ARepeat Hire Rate

Portfolio

Recent Reviews

Experience

Brand Expert

Mar 2015 - Dec 2015 (9 months)

My primary job there was to assist customers through chat, emails and calls. I worked in telecommunication, ecommerce and tech support customer service department.

Sr Customer care executive

Nov 2011 - Jan 2013 (1 year)

This was my first job and I got promoted there within 8 months as Sr CCE . I had to provide tech support through chats for a financial software.

Education

MCA

2006 - 2011 (5 years)

Certifications

  • US English Level 1
    77%

Verifications

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