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Owner/Operations ManagerOct 2011
Own a small call center located in the North of Davao Province Philippines. Cater both local and international clients for their administrative and customer satisfaction needs.
Customer Service ConsultantJan 2010 - May 2011 (1 year)
Customer Service Frontline receiving calls for billing and technical inquiries for an Australian Telecom.
Workforce Management CoordinatorJan 2008 - Jan 2010 (2 years)
Tasked to publish work patterns and scheduled for the entire inbound campaign for SITEL.
Economics2002 - 2006 (4 years)
US English Level 190%
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