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@al3adeyat
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Member since October, 2008
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Mohamed Shalaby

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More than 16 years of experience in the IT domain, specifically in Information Security, and Quality Management. Solid experience in ISO standards with competencies in ISO 27001, ISO 20000-1, ISO 9001, ISO 14001 Auditing & consulting. Different Info. Security Standards (Resilia, NZISM, & PCI-DSS) & implementations around the globe. Helped many organizations to achieve their Info. security goals & implementations.
$25 USD/hr
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Experience

Internal Auditor & Project manager

Aug 2014 - Dec 2016 (2 years)

Holding the internal ISO Audits managing the processes improvements projects

Education

Masters in Computing

2006 - 2011 (5 years)

Certifications

ISO 20000 Practitioner (2011)

APMG/ISO/IEC

ISO 20000 Practitioner is the Consultants' Certification for ISO 20000 Implementers, and advisers.

Publications

Applying Scrum Framework in the IT Service Support Domain

This paper is presenting an idea of applying the Scrum framework in the IT service support domain. Scrum framework is mainly used with conjunction of other agile methods in software development domain, but almost, no reporting for its usage in the support of that software, except in few cases. Scrum framework can be applied at small, medium, and as well as large organizations, and companies. We expect that Scrum can change the IT service support from cost center into revenue and more value added center. We

Applying Scrum Framework in the IT Service Support Domain V2.0

This paper is presenting an idea of applying the Scrum framework in the IT service support domain. Scrum framework is mainly used with conjunction of other agile methods in software development domain, but almost, no reporting for its usage in the support of that software, except in few cases. Scrum framework can be applied at small, medium, and as well as large organizations, and companies. We expect that Scrum can change the IT service support from cost center into revenue and more value added center. We

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