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It's currently 8:07 AM here
Joined August 22, 2013
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alina83
@alina83
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Internet Marketing Consultant - Wordpress Expert - Introducere date Operator
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Experience
Customer Service Representative
Oct 2008 - Mar 2013 (4 years, 5 months)
• Load new orders and action amendments to meet customers’ requirements. Customer/factory liason- dealing with progress enquiries, maintenance of order backlog;
• Keep close contact with the customer’s purchasing office to meet and exceed service level expectations;
• Interact with the customers to provide and process information in response to inquiries, concerns and requests about their orders;
• Overwiew EDI transactions and check that order entries and change orders are successfully supported;\
Office Manager
Feb 2005 - Oct 2008 (3 years, 8 months)
• Responsible for supervision of the accounting, including preparation of financial statements and reports, budget and forecasts, and management information;
• Supervise the work-flow and documents flow within own department and between departments to ensure proper control and communication of accounting activities;
• Delegating work to staff and managing their workload and output;
• Writing reports for senior management and delivering presentations;
• Responding to customer enquiries and complaints;
Education
Study case: “CNN”, Master‘s paper
(2 years)
Bachelor’s paper
(4 years)
Qualifications
Think Leadership
HIPO.RO
2013
Awaking the Creative Intellect Within Your Organization- IEDC -Bled School of Management
Training Time and Self Mamagement
Henkel Academy
2011
Training Time and Self Management
Training Teamwork
Henkel Academy
2010
Trainig Teamwork
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