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$7 USD / hour
Flag of SVFlag of SV
san salvador,
el salvador
$7 USD / hour
It's currently 5:02 AM here
Joined March 24, 2012
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Jessica R.

@alliancegroup

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$7 USD / hour
Flag of SVFlag of SV
san salvador,
el salvador
$7 USD / hour
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INBOUND AND OUTBOUND CALL CENTER

AGC has the technical as well as the hands on management to respond to your needs and to handle unexpected spikes. We monitor all calls for quality with our call logging system. Our hiring, testing and training methods, when combined with the technology available to agents on the phone, make high quality achievable and consistent. Our agents provide answers to callers questions without delay.
Freelancer
Internet Marketing Specialists
El Salvador

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Portfolio Items

Our skilled representatives specialize in developing and maintaining the relationships of our client's valued customers. Customer care programs vary depending upon each company's specific goals, but often include services such as customer development, as well as inbound calling campaigns.
Customer care representatives are the front-line image of every company and our professional customer service specialists give our clients the highest quality company image.
Customer Care
AGC supports inbound sales efforts by conducting customized programs designed to acquire new customers, renew current clientele, and win back or win over targeted consumers. We can execute every phase of the sales order process, pre- and post-sale, from answering product related questions and making sales presentations to up-selling, cross-selling and order processing. All businesses require a constant flow of new leads and sales to maintain continued positive growth. Our customer marketing and sales solutions are the services needed to meet your goals, while staying within your budget.
Marketing and Sales Solutions
AGC  can help streamline the supply chain process for our customers. We support every phase of order processing, including answering product-related questions and making sales presentations, up-selling and cross-selling, order entry, and providing post-sale support. AGC trains our agents to be experts in the products they are supporting, and they deliver courteous service to support even the most complex transactions.
Order Processing and Advertising Response
Our agents have native English and minimum of 3 years experience in sales and customer service, plus we have all the equipment and technology needed to to perform our tasks.
INTEGRATION

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Experience

TERRACOM SALES

TERRACOM
Jan 2011 - Present
OUTBOND AND INBOUND SALES

Outbond Campaign.

NEWTALLK
Jan 2011 - Present

Education

Bussiness Administration

Universidad Centroamericana 'José Simeón Cañas', 2005 - 2010
(5 years)

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Top Skills

Internet Marketing
Telemarketing
Sales
CRM
Public Relations

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