Our skilled representatives specialize in developing and maintaining the relationships of our client's valued customers. Customer care programs vary depending upon each company's specific goals, but often include services such as customer development, as well as inbound calling campaigns. Customer care representatives are the front-line image of every company and our professional customer service specialists give our clients the highest quality company image.
AGC has the technical as well as the hands on management to respond to your needs and to handle unexpected spikes. We monitor all calls for quality with our call logging system. Our hiring, testing and training methods, when combined with the technology available to agents on the phone, make high quality achievable and consistent. Our agents provide answers to callers questions without delay.