o Manages day to day operations. o Build and maintain client relationships. o Work with other stakeholders on project scope identification and management. o Elicit requirements (using interviews, document analysis, requirement workshops, surveys, site visits, business process descriptions, use cases, scenarios, etc.) and interpret client business needs and translate them into application and operational requirements. o Responsible for doing and managing comprehensive manual/automated system testing and

- Manages projects and people assigned to our department - Responsible for receiving the clients' requirement, understanding (analyzing) and clarifying it with the customer. Designing and scoping the functional solution and presenting it back to the customer in an understandable language. - Investigate service requests. - Implement integrated bug fixes and modifications to the product. - In-depth QA of fixes and enhancements, which involve unit testing, code review and system testing. - Respon