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@ammar981
Flag of Pakistan Islamabad, Pakistan
Member since June 20, 2011
0 Recommendations

ammar981

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I have 5 years of experience in Customer Service assisting Canadian, U.S. and Australian customers. I was trained at a large Call Center in the Pakistan and served as Team Lead for 2 years. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. I am a full-time freelancer and can work Canadian, Australian or U.S. business hours.
$8 USD/hr
2 reviews
1.8
  • 20%Jobs Completed
  • 100%On Budget
  • 100%On Time
  • N/ARepeat Hire Rate

Portfolio

Recent Reviews

Experience

Telemarketing Expert

Jul 2011 - Aug 2014 (3 years)

Worked on different projects for clients in USA, Canada, UK and Australia. It was great experience that made me stay in this field.

Education

ACCA

2006 - 2009 (3 years)

Qualifications

ACCA (2009)

Skans

I was certified in accounts field.

Publications

Team Lead

Worked in a call center for 2 years as a team lead.

Verifications

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