Hire me. I can help you with this.
I have a master's degree in Marketing. For almost six years, I've been a customer service rockstar for USA-based customers, including AT&T, Sprint Mobile, several e-commerce sites, Shopify, and Sneaker as an Email, Chat, and Phone Support specialist. I was also an appointment setter and sales assistant for another two years in the Real state, B2B, Solar, and Medical company handling inbound/outbound and cold calling. I am an expert and comfortable with Microsoft, Zendesk, Mojo, FreshDesk, Vonage, RingCentral, Jira, Slack, and much more. I have a 50-100 Mbps internet connection with a backup electric generator in case of a blackout. If given the opportunity, I can work 40-60 hours per week. I'm confident that I would be an excellent asset to your Company as I have specific skill sets to help your business.
Let me know when we can connect. I’m excited to start the soonest time you want.
Your Next Customer Support Rockstar,
Providing technical assistance to every ATnT-Directv customers
was my main job. I was also required to close sales,offer an
equipment insurance and to retain customers’loyalty.
Appointment Setter / Customer Support Manager
Apr 2016 - May 2018 (2 years, 1 month)
We generate leads for a business loans and capital account. Letting the customers undergo to a pre-qualifying stage and after the validation, we transfer them to a Fund specialist.
CSR Team Lead & HR Recruiter
Kanzuma Global Connects
May 2013 - Mar 2015 (1 year, 10 months)
Creating Job postings
- Posting jobs on relative job boards or in job groups
- Screening potential candidates applications
- Interviewing potential candidates
- Providing you with detailed and efficient notes to select the best employee possible for your business
BS Major in Marketing
University of the Immaculate Conception, Philippines 2006 - 2010