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Flag of India Gurgaon, India
Member since October 31, 2006
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I am an MCA of distinction with 7 years of rich software design / development / coding / testing / project management / implementation / customer support experience with leading IT organizations like SISL (Siemens Information Systems Ltd.) and BEL (Bharat Electronics Ltd.). I presently work for AURB Software-IT Solutions & Services as a Project Manager responsible for managing multiple projects / software development teams. I have worked on and successfully delivered many large and complex software assignments during my career. My core skills set includes strong knowledge of C/C++/VB.Net/VB/Oracle/HTML/Pascal/Fortran/Oracle/Access/Excel besides TCP/IP programming in C/UNIX platforms / Internet Based Applications using HTML/_JavaScript/Java Applets and conversance with Embedded Systems/Real Time Software/Interrupts Handling. I am sure my credentials would interest you for the stated position. Best regards, Anshu Parashar Encl.: CV of Ms. Anshu Parashar ANSHU PARASHAR (Ms.) Career Objective To continuously acquire knowledge & wisdom and utilize it expediently for achievement of corporate goals of the organization I shall be employed with. Academic Credentials v M.C.A from G.K. University, Hardwar in 1999 (First Division) v B.Sc. (Group A) from Delhi University in 1996 (First Division) Programming Skills VB/VB.Net/ C/C++/HTML/_JavaScript/Pascal/Fortran Database Skills Oracle/Access/Excel /sql server 2000 Professional Credentials (April 2003 to Present) Organization: AURB Software-IT Solutions & Services Designation: Project Manager Job Profile: -Software architecture design -Multiple project management -Multiple team management Major Projects / Achievements: Developed & commercialized following ERP Packages/Products: v Institute Manager (Educational Institute Management System)(VB,VB.Net ,Oracle) v Doctor (Hospital Information Management System) )(VB, Oracle) v EasyPay (Payroll Management Software) )(VB, Oracle) v Complaint Manager (Complaint Monitoring System) )(VB,VB.Net ,Oracle) v SecurityPlus (Industrial Security Software) (VB, Oracle) v Loan Manager (Loan Management System) (VB, VB.Net, Oracle) v CBMS (Business Software for Manufacturing Practice) (VB, MS access/Oracle) v eLibrary (Library Management Software)( VB.Net ,MS Access/Sql Server 2000) (July 1999 to March 2003) Organization: Siemens Information Systems Ltd. Designation: Team Leader Job Profile: -Software design & development -Project / team management -Software testing -Project installation & commissioning -Technical service Major Projects / Achievements v Intelliphone The project is in VB. Intelliphone provides agents with means of conducting multimedia interactions with customers including Voice, e-mail, and chat. With Intelliphone, agent shall be capable of: -Receiving inbound voice contacts and originate outbound voice interactions -Transferring a phone interaction to another agent or another queue at the same time -Placing a voice call on hold -Conferencing customer with other party in the call center at same site -Consulting with other party in the call center at same site Intelliphone allows users to conduct two or more simultaneous multimedia interactions for voice. It pops the call details when call is answered provided the administrator has globally enabled that option. It, however, also provides a button for viewing the call details screen if auto pop of that screen is globally disabled. Outbound Client Application For an outbound interaction, IntelliConnect supports preview dialing by fetching customer record from database (using outbound server) and makes an outbound dialing. v Call Center for BSNL, Hyderabad, India The project was to set up a Call Center for BSNL at Hyderabad in India. This project comprised of: 1. Call Connect Software 2. SoftPhone 3. IVR 4. VoIP 5. CMS (Customer Management System). CMS was made in VB 6.0 and the back end was in oracle 8i. The call comes to the agent at the Call Center through an EPABX who answers the customers. The agent is armed with information and tools via CMS Suite. The agent can know the status of new calls and complaints and book complaints and grievances, email/post/fax bills and forms online. Team Size: 8 Schedule: 8 months Administration Utilities for CMS and IVR :-Identified the requirements and developed an administration program for the CMS and IVR as and when the call center requirements changed. v Designed and developed a customer management application for BTNL, Bhopal Call Center project. v Developed a program in C for Digital Input Output card (PCL -722) in the existing Gauge Software. v Developed the existing software in C compatible with Analog card from Quatech (DAQ - 1602) & Advantech (PCL - 816) in addition to existing analog card RTI – 850 (Both the programs were modified according to the new cards and were then tested for their compatibility). (January to June 1999) Organization: Bharat Electronics Ltd. Designation: Trainee Software Engineer Job Profile: Software design & development for military equipment & systems like RADAR for Indian Armed Forces. Major Projects / Achievements v Developed a program in C to test the Synthetic Picture Generator of Radar Indra – II. This program simulated data to test the synthetic picture generator of Radar which shows moving targets on screen. Data was being simulated frame wise. Each frame was 24 byte and every byte had a specific meaning and was read specifically. v Developed a program in C++ on Display Management Operation Control – PC. This program took inputs from Radar Data Processor (RDP) which in turn took inputs from the Radar. It reads the data continuously and then frames it target wise to show it on the screen dynamically. Personal Information Date of Birth: 15th August 1976 Valid Passport: Available
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