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navi mumbai, india
It's currently 7:00 PM here
Joined May 17, 2013
0 Recommendations
Arun S.
@arunshejwal
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navi mumbai, india
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Designer T-shirt & Merchandise
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Portfolio
Portfolio
Seeking Job of Acting & Modeling.
Seeking Job of Acting & Modeling.
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Experience
Senior Process Associate/ Quality Assurance Associate
Apr 2016 - Apr 2020 (4 years)
• Conducted training & coaching sessions
• Assessed training needs & developed recommendations
• Effectively managed team of 25 plus associate
• SLA & TAT Tracking
• Conducted Root Cause Analysis & preventative actions
• Conducted monthly calibration sessions to develop scoring consistency & best practices
• Process Knowledge Test - creation, governance & discussion
• Reporting analysis
• Dip Stick
Centre Administrator
Feb 2014 - Mar 2016 (2 years, 1 month)
• B2C retail sales & marketing for 11th & 12th tuitions
• Lead generation through cold calling, marketing campaign/seminars, follow ups
• Conducted presentations for students & parents for introducing facilities & services
• Supported & planed for various sales & marketing activities for increasing admission rate
• Handled inventory management at branch level
• Effectively managed - Office administration & record keeping
• Timetable management
• Lead parent & student meetings
Education
PGDM in Business Administration
(1 year)
Bachelor of Management Studies
(3 years)
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