The trade-show industry, in which most of our software is used, is fairly seasonal so some months are busier on the support, building, testing side than others. A typical day breaks down into switching constantly between the following areas: - Content creation, both UI and functionality (html, css, photoshop) : 30% - Application builds/testing : 30% - Customer Phone/E-mail support (rotating 24x7 queue) : 20% - Development (html, css, javascript/jquery) : 20%