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@azamfrlncer
Member since April, 2012
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Mohammad Ahsanul Azam 

I am professionally experienced in Marketing principles and Marketing strategies development of a service and manufacturing Business. I am very much sound and have proven professional background in Digital Marketing execution, strategy and potential research. I have worked number of freelancing project in some of international market place on Search Engine Optimization (SEO), Social Media Marketing (SMO), Virtual Assistance and CMS Dashboard management with key word planning, Meta description, link building and web development skills. So, Why I am?? #Marketing. #Digital Marketing through Facebook, Twitter, Youtube, LinkedIn, Pinterest, Instagram, Google Plus, Slideshare & Video #SEO (Keyword research, On-page SEO and Off-page SEO) #SEM #PPC Campaign paid or non-paid (Facebook, Twitter, Youtube, Google Adwords, Bing) #SMO #Content Marketing # Email Marketing # Lead Generation #YouTube Marketing. #Wordpress dashboard management. # Virtual Assistance. #UI development.
$7 USD/hr
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Experience

Manager (Marketing and Sales)

Apr 2014 - Jul 2016 (2 years)

• Instilling a marketing led ethos throughout the business • Researching and reporting on external opportunities • Understanding current and potential customers • Managing the customer journey (customer relationship management) • Developing the marketing strategy and plan • Management of the marketing mix • Managing agencies • Measuring success • Managing budgets • Ensuring timely delivery • Approving images • Developing guidelines • Making customer focused decisions

Executive Regional Sales

Sep 2013 - Mar 2014 (6 months)

• Ensure set standard of performance quality is maintained • Providing one stop solutions to the customer. • Timely escalation of dependent complaints to concern stakeholders. • On time follow up of dependent complaints and feedback to customers. • Communication between different stakeholders for finding the proper solution in case of critical issue • Making proactive sales(F&F, EDGE) from any reputed Diagnostic Center

Senior Guest Service Executive

Dec 2009 - Dec 2011 (2 years)

Guest Service Executive (GSE). (December 21, 2009 - December 26,2011) Brac Bank Limited,Ghulsan-1, Dhaka.,Alternate Banking. Duties/Responsibilities: the Banking Solutions to the Customers over Phone. 2. Provide the informations that customers wants. 3. Maitain Key performance Indicators (KPI)

Education

Bachelor

2005 - 2009 (4 years)

Higher Secondary School Certificate

2002 - 2004 (2 years)

Secondary School Certificate

2000 - 2002 (2 years)

MBA

2013 - 2015 (2 years)

Certifications

Expert in Foreign Exchange Doccumantation (2007)

Dhaka Chamber of Commerce Industry Ltd

Joining five (5) days successful training on Export & Import in business from Dhaka Chamber of Commerce and Industry (DCCI). The training was LC, Banking and International Inco-terms .

Digital Marketing Specialist (2016)

BASIS Institute of Technology & Management (BITM)

The course is designed to enable trainees to acquire a range of technical and vocational, practical, personal and organizational skills regarding with SEO, SEM, SMO and E-mail marketing valued and utilized both within and beyond the workplace.

Publications

Assessing the Level Customer Satisfaction of Grameenphone

Every mobile company is trying to attract customers by offering lucrative products, better customer service and more importantly to make the customer brand loyal by satisfying its subscribers with their daily communication needs. Hence, after assessing the customer satisfaction of today's telecom market, it is clearly evident that the excitement and wants of the subscribers has increased to a greater extent. Nowadays, people are more aware of the services offered by different operators and subscribers are