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$8 USD / hour
Flag of UNITED STATES
coos bay, united states
$8 USD / hour
It's currently 12:51 AM here
Joined September 25, 2013
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Esther H.

@blayzesmom

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$8 USD / hour
Flag of UNITED STATES
coos bay, united states
$8 USD / hour
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Over twenty years experience in telephone customer service, research, reception and virtual assistan

I'm new to freelancer but just because I'm new doesn't mean I don't have the experience! Worked many jobs. Over 20 yrs experience in call centers working for such companies as Microsoft, Xerox, Virgin Mobile, Ram Research and more, As a teen I volunteered as a teen suicide counselor. Sometimes hiring a new person will give you a new and clear perspective on what you want. Give me a try and you'll see what I'm talking about. I also worked as a Production Manager, Graphics Designer and Lead Supervisor for one of the top newspapers in South Central Oregon. I have lots of ideas to bring to the table. Just give me a try!

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Portfolio

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Experience

Photo Uploader and Virtual Assistant

LLT Inspections and Field Services
Aug 2010 - Present
Employer works for several Financial services doing property inspections and field services. Owner takes photos of empty homes and I upload the pictures and add the written information from the notes she makes. I also make calls for Employer setting appointments for both company and personal life as well as doing data entry regarding billing, claims, reports, craiglist posts as well as newspaper posts and web research for work. I work approximately 14-20 hours a month

Administrative Assistant, Customer Service Representative, Collections and Virtual Assistant

MarketingMaster
Oct 2013 - Feb 2014 (4 months, 1 day)
This is a virtual job through Elance.com. Marketingmaster is a company that help build business credit scores for smaller companies. My duties were to call Companies and help build the businesses credit by applying for credit. This was a five hour a week position. I was also a Virtual Assistant for the owner as well as conducting credit collection calls and doing customer service through live chat using yahoo, ICQ and Microsoft Instant Messanger for this company working 15+ hours a week. I also used Skype and Google phone to receive phone calls. This was only temporary employment to get company caught up.

Customer Service Representative

Affiliated Computer Services (A Xerox Company)
Aug 1999 - Mar 2005 (5 years, 7 months)
Duties included inbound calls in a call center for three major corporations. 1. Microsoft ISP. Duties included claims support, billing, selling to new clients, complaints and technical support. 2. Virgin Mobile cell company. Duties included billing, support, complaints and sales of cell phones to new and existing consumers. 3. Allstate Insurance which we received calls for claims, upselling consumers insurance and billing. Also conducted part time collections for all three companies as well as some training of new employees and occasional supervisory duties. In 2002 I won the Employee of the year award. I also won the employee of the month in March 2002 and again in January 2003. I had to forced to retire from ACS in 2003 because I became disabled. I am trying to get back into the work force working from my home office.

Education

Lane Community College and Southwestern Oregon Community College, Legal secretary and Some graphics design as a minow

United States 1995 - 1998
(3 years)

Qualifications

Offce technician-Two credits to complete Legal Secretary Certificate

1995
1995 Received Office Technician certification at Lane.,Took DOS, computing 101, 102 and 103 at Lane, transferred to Southwestern in 1995 and took graphic design as a minor and legal secretary as a major. Was going half time. However in 1998 I had to leave because of work. However I am self taught on the computer in Computer Operating systems and graphics.

Publications

The South Coast Shopper

Shopper Publications
If you go to http://www.southcoastshopper.com/ this is the online version of the newspaper I worked on every week. This is NOT what the actual newspaper looks like. However this give you an idea about the paper. To be honest it did not look as "Intensive" as it does now (I don't like this look but I'm prejudiced lol) Look inside and if you look at just the full page car ads you will see what I used to do. Labor intensive!

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