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Member since February 26, 2012
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Senior Technical Writer

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A senior technical writer with extensive program coordination and documentation development experience, I am recognized as a proficient project manager, excellent writer, communicator and motivator. I have a record of accomplishment of being able to successfully coordinate multiple complex projects simultaneously from concept through to completion. Experienced in writing to array of audiences, developing and delivering training programs, I am confident that I can successfully complete any assignment regardless of complexity. My documentation development experience is diverse and well balanced. Pharmaceutical related documents including standard operating procedures, computer system validation plans and IQOQPQ protocols. Automotive service documentation, Interactive distance learning (IDL) programs, end user software manuals, marketing brochures, mission statements and training programs in 13 countries, I am not afraid of a challenge. Writing to and training people at many levels in a variety of locales has been invigorating and rewarding. My communication and organizational skills are sharpened with each manual I develop, with each group of students I train. My program management skills are well honed and up to date. I can reach into over 20 years of experience in the technical arena to assist with any program. No program is too big or too small, too basic or too complex. I appreciate and in fact seek out challenging opportunities to push my envelope and keep on top of the game. I have the knowledge and skills to assist in planning and implementing a project or managing it after it has begun. Developing site implementation plans anywhere in the world or leading a team to implement plans already in place, I can provide my experience and help you succeed. Areas of Expertise Writing of any kind including; Technical Pharmaceutical Automotive Blog Service Documentation Ghost Writing Article Writing Also; Web Site/Social Network Development: Blogs Ecommerce
$10 USD/hr
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Senior Technical Writer

May 2011

During the time noted above, I was performing freelance writing as often as possible and managing my real estate investments.

Senior Technical Writer

Mar 2003 - Jan 2009 (5 years)

* Developed Interactive Distance Learning (IDL) courses for General Motors. * Responsibilities included development/accuracy of content, script writing, art development and desktop publishing. * Content of courses included; Vibration correction, GMLAN and functional diagnostics. * Worked closely with SME, ISD, Video producer and studio representatives to deliver a quality, seamless product. * Participated in pilot reviews attended by senior technicians from around the country. * Documents heavily sc

Senior Technical Writer

Aug 2000 - Mar 2003 (2 years)

* Project consisted of the start-up of an injectable drug facility. * Member of start-up team formed to define program goals and protocol. * Developed Standard Operating Procedures (SOP) * Developed Equipment Specific Instruction (ESI) / Lockout-Tagout (LOTO) Procedures * Developed Preventative Maintenance (PM) Procedures * Performed/Developed IQ/OQ/PQs * Performed/Developed Computer System Validation (CSV)* Verified 21 CFR Part 11 compliance * Reviewed and approved training courses. * Successful

Senior Technical

Jan 2000 - Nov 2000 (10 months)

*Responsibilities included researching and writing end user documentation for complex coordinate measuring machines utilizing PageMaker, MSWord 2000 and PhotoShop. *Additionally responsible for taking and manipulating photos and developing illustrations. *Successfully developed and maintained a detailed project timeline, including task assignments and schedules of staff writers and developers. *Ultimately the project was completed accurately and earlier than anticipated.

Senior Technical Writer

May 1999 - Jan 2000 (8 months)

*Responsibilities included developing and writing extensive end-user service documentation on multiple axis robotic systems engineered for Boeing Aircraft. *The systems included over 100 multiple axis robots and stations. *Additionally developed and delivered training programs on the same systems.

Senior Technical Writer

Jan 1999 - Mar 2003 (4 years)

I completed work for this company in a consultant/freelance role. * Client is an FDA approved Blow Fill Seal (BFS) pharmaceutical manufacturing facility. * Documentation did not exist for this facility, its systems or processes. * Responsibilities include assimilating systems and accompanying manufacturing processes. * Based on research noted above, recommended to client appropriate development path and documents required. * Developed BFS operation and diagnostic manual. Development ongoing. * Iden

Senior Technical Writer / Program Coordinator

Jan 1998 - May 1999 (1 year)

*Responsible for developing and maintaining a documentation development schedule as part of the main program schedule. Within that role, my responsibilities included supervising a team of writers and illustrators. *Responsibilities included researching and writing all of the electrical content and a minor portion of automotive body sections. *The project consisted of an extensive International automotive service document including 4,000 pages of service procedures and extensive electrical diagnostic con

International Technical Writer

Jan 1994 - Jan 1997 (3 years)

*Responsibilities included developing service manual documentation and training programs for General Motors of South America. *Manuals contained electrical and body sections including engine management diagnostics. *Traveled to and lived in South America (Brazil, Ecuador, Venzuela, Argentina, Colombia and Peru) extensively to train dealership technicians and field service engineers.

Service Readiness Engineer

Jan 1992 - Jan 1994 (2 years)

*Responsibilities included developing anti-lock brake and supplemental inflatable restraint sections for Buick, Oldsmobile, Pontiac and Cadillac platforms. *Responsibilities included developing extensive electrical diagnostic flow charts and remove and replace procedures.

International Technical Writer

Jan 1990 - Jan 1992 (2 years)

*Responsibilities included developing service manual documentation and training programs for General Motors engine management systems whichwere exported to Volga Automotive Works (VAZ) in Togliatti, Russia. *Traveled to and lived in Europe (Germany, Russia and England) extensively to train dealership technicians and field service engineers.


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