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Senior Technical Writer
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Senior Technical WriterMay 2011
During the time noted above, I was performing freelance writing as often as possible and managing my real estate investments.
Senior Technical WriterMar 2003 - Jan 2009 (5 years)
* Developed Interactive Distance Learning (IDL) courses for General Motors. * Responsibilities included development/accuracy of content, script writing, art development and desktop publishing. * Content of courses included; Vibration correction, GMLAN and functional diagnostics. * Worked closely with SME, ISD, Video producer and studio representatives to deliver a quality, seamless product. * Participated in pilot reviews attended by senior technicians from around the country. * Documents heavily sc
Senior Technical WriterAug 2000 - Mar 2003 (2 years)
* Project consisted of the start-up of an injectable drug facility. * Member of start-up team formed to define program goals and protocol. * Developed Standard Operating Procedures (SOP) * Developed Equipment Specific Instruction (ESI) / Lockout-Tagout (LOTO) Procedures * Developed Preventative Maintenance (PM) Procedures * Performed/Developed IQ/OQ/PQs * Performed/Developed Computer System Validation (CSV)* Verified 21 CFR Part 11 compliance * Reviewed and approved training courses. * Successful
Senior TechnicalJan 2000 - Nov 2000 (10 months)
*Responsibilities included researching and writing end user documentation for complex coordinate measuring machines utilizing PageMaker, MSWord 2000 and PhotoShop. *Additionally responsible for taking and manipulating photos and developing illustrations. *Successfully developed and maintained a detailed project timeline, including task assignments and schedules of staff writers and developers. *Ultimately the project was completed accurately and earlier than anticipated.
Senior Technical WriterMay 1999 - Jan 2000 (8 months)
*Responsibilities included developing and writing extensive end-user service documentation on multiple axis robotic systems engineered for Boeing Aircraft. *The systems included over 100 multiple axis robots and stations. *Additionally developed and delivered training programs on the same systems.
Senior Technical WriterJan 1999 - Mar 2003 (4 years)
I completed work for this company in a consultant/freelance role. * Client is an FDA approved Blow Fill Seal (BFS) pharmaceutical manufacturing facility. * Documentation did not exist for this facility, its systems or processes. * Responsibilities include assimilating systems and accompanying manufacturing processes. * Based on research noted above, recommended to client appropriate development path and documents required. * Developed BFS operation and diagnostic manual. Development ongoing. * Iden
Senior Technical Writer / Program CoordinatorJan 1998 - May 1999 (1 year)
*Responsible for developing and maintaining a documentation development schedule as part of the main program schedule. Within that role, my responsibilities included supervising a team of writers and illustrators. *Responsibilities included researching and writing all of the electrical content and a minor portion of automotive body sections. *The project consisted of an extensive International automotive service document including 4,000 pages of service procedures and extensive electrical diagnostic con
International Technical WriterJan 1994 - Jan 1997 (3 years)
*Responsibilities included developing service manual documentation and training programs for General Motors of South America. *Manuals contained electrical and body sections including engine management diagnostics. *Traveled to and lived in South America (Brazil, Ecuador, Venzuela, Argentina, Colombia and Peru) extensively to train dealership technicians and field service engineers.
Service Readiness EngineerJan 1992 - Jan 1994 (2 years)
*Responsibilities included developing anti-lock brake and supplemental inflatable restraint sections for Buick, Oldsmobile, Pontiac and Cadillac platforms. *Responsibilities included developing extensive electrical diagnostic flow charts and remove and replace procedures.
International Technical WriterJan 1990 - Jan 1992 (2 years)
*Responsibilities included developing service manual documentation and training programs for General Motors engine management systems whichwere exported to Volga Automotive Works (VAZ) in Togliatti, Russia. *Traveled to and lived in Europe (Germany, Russia and England) extensively to train dealership technicians and field service engineers.
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