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$5 USD / hour
Flag of UNITED STATES
$5 USD / hour
It's currently 3:04 AM here
Joined July 30, 2015
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Brian D.

@bwdill

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$5 USD / hour
Flag of UNITED STATES
$5 USD / hour
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Professional Business Consultant

I am a professional with 8 years of customer support and operations. I have worked in positions that support multiple departments including Sales, Operations, and Account Management. The majority of my experience is in Account Management and Client Support, but I also have experience in IT and IT Support, Claims Management, and Sales. My oral and written communication skills have been very well developed as well as my computer skills. I have extensive experience with Microsoft Office as well as about 4 years experience in CRM Database. I build relationships very easily and I am always excited to challenge myself. Please feel free to contact me for any additional information.

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Experience

Business Analayst

Emdeon
Dec 2012 - Present
- Manage clients ranked Medium to High with high level of complexity and service revenue. - Listen to client questions, concerns, or problems and address, resolve and consider potential product development needed. - Responsible for maintaining obligatory requirements to meet quality system compliance e.g. follow processes and procedures as written; complete documentation accurately and in real time in the project management application. - Draft and review all legal documentation.

Customer Operations/Service Specialist

Monsanto
Aug 2008 - Dec 2012 (4 years, 4 months)
- Complete Order Management - Work on customers phone inquiries, resolution of the dealers account discrepancies and paperwork associated with our customer's accounts. - Set up deliveries; documentation of key delivery standards and managing to delivery targets set. *Resume can be provided upon request.

Education

Bachelor of Arts in Business and Marketing

Missouri Baptist University, United States 2003 - 2008
(5 years)

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