I am a talented virtual assistant having 13 years work experience, highly responsive to a diverse range of client needs, specializing in supporting small business owners and solo entrepreneurs in the areas of customer service, telemarketing, E-commerce management, logistics management, order processing, data entry, and social media marketing.
I was very impressed with Ryan's professionalism! I highly recommend using him if you are looking for someone to speak with American English speaking clients with very little language barrier! I never had any scheduling conflicts with him and always was provided great notes about all interactions. WILL USE AGAIN!
Freelancer CSR, TSR, E-commerce/social media management
Jan 2018 - Present
I have handled E-commerce, Mortage, Data Entry, B2B selling website and web design, etc. projects
Business Development Manager
Jun 2016 - Jan 2018 (1 year, 7 months)
My responsibilities as a business development manager are: Looking after Procurement, purchasing, product listings on different marketplaces, sales, deliveries, social media management and Facebook/Google AdSense advertisement. Helping them to bring the business in the international market, working on getting started with eBay, Amazon and with other marketplaces.
Support Service Manager
Heavenfresh Fresh Canada Inc
Oct 2010 - Sep 2015 (4 years, 11 months)
customer support, telesales, data processing, inventory management, vendor management, e-commerce web portal management like Amazon, eBay, etc. phone support, live chat support, email support, orders and returns handling, filling required sheets to sign up with new portals, shipment management, inventory management, pallets shipment management etc.
University of Sargodha, Pakistan 2011 - 2013
Short Course (Graphic Design) (2018)
Adobe Photoshop, coral draw
Diploma (Microsoft Office) (2010)
Paramount College Of Computer Science, Lahore, Pakistan