Profile image of bysadaf
@bysadaf
Member since July 20, 2019
0 Recommendations

bysadaf

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I am a talented virtual assistant having 11 years work experience, highly responsive to a diverse range of client needs, specializing in supporting small business owners and solo entrepreneurs in the areas of customer service, telemarketing, E-commerce management, logistics management, order processing, data entry, and social media marketing.
$20 USD/hr
9 reviews
4.6
  • 80%Jobs Completed
  • 100%On Budget
  • 100%On Time
  • 11%Repeat Hire Rate

Portfolio Items

Recent Reviews

  • image of Sherif E. Project for Shahzad I. $429.80 USD

    “Shahzad is an impressive freelancer! His work was always on point. He's very responsive and flexible to all instructions and tweaks. I would highly recommend him and would definitely rehire.”

  • image of Dinas N. Online sales marketing £312.00 GBP

    “Thanks for the great job.”

  • image of M S. Virtual assistant needed $5.88 AUD

    “Very talented dude, got the work done sooner than expected will definitely hire him again”

  • image of Ruben R. Telemarketer with Perfect American Accent Needed ASAP $5.00 USD

    “Project not completed”

  • image of Colby H. Project for Shahzad I. $20.00 USD

    “Shahzad maliciously hacked my facebook account when I fired him for demanding money from me while waiting for me to give him a 6 digit google authenticator code! He changed my password and put his email as the contact for ad accounts and who else knows what. Should be in prison!!!! Avoid at all costs.”

  • image of Matthew J. Project for Shahzad I. $25.00 USD

    “He's a fucking awesome freelancer, you should definitely hire him. I'm hiring him again, right now!”

Experience

Freelancer CSR, TSR, E-commerce/social media management

Jan 2018

I have handled E-commerce, Mortage, Data Entry, B2B selling website and web design, etc. projects

Business Development Manager

Jun 2016 - Jan 2018 (1 year)

My responsibilities as a business development manager are: Looking after Procurement, purchasing, product listings on different marketplaces, sales, deliveries, social media management and Facebook/Google AdSense advertisement. Helping them to bring the business in the international market, working on getting started with eBay, Amazon and with other marketplaces.

Support Service Manager

Oct 2010 - Sep 2015 (4 years)

customer support, telesales, data processing, inventory management, vendor management, e-commerce web portal management like Amazon, eBay, etc. phone support, live chat support, email support, orders and returns handling, filling required sheets to sign up with new portals, shipment management, inventory management, pallets shipment management etc.

Customer Support Executive

Feb 2008 - Oct 2010 (2 years)

Worked as a CSR/TSR, my responsibilities were to handle UK based customers (taking the orders, sorting their complaints, managing orders timely deliveries and increasing company sales via outbound calling).

Telesales Representative

Feb 2007 - Feb 2008 (1 year)

Worked as an inbound sales agent used to receive customer calls and convert them into sales.

Education

M.A English

2011 - 2013 (2 years)

Qualifications

Diploma (Microsoft Office) (2010) (2010)

Paramount College Of Computer Science, Lahore, Pakistan

Short Course (Graphic Design) (2018) (2018)

Peak Solutions

Adobe Photoshop, coral draw

Verifications

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