Ambitious American Freelancer Living in Korea familiar with Electrical & Electronic Engineering theory, principles, and hardware designs. Skilled in customer support, proofreading, translation, and project management. I'm also a highly organized, proactive, and reliable Freelancer possessing excellent critical thinking skills and fluency in English and Korean. Polished in converting written materials from one language to another, relaying concepts and ideas between languages, and editing and proofreading text to reflect language.
• Communicated with customers via live chat and emails to provide timely support.
• Acknowledged and resolved customer complaints.
• Knowledge of company products so as to answer questions from customers.
• Prepared records of customer interactions, transactions, comments, and complaints.
• Participated in team meetings with managers, communicating and coordinating with colleagues as necessary.
• Provided professional customer support after the Revision and evaluation of weekly sales data
Jan 2018 - Present
Translated medical, Technical, Legal, and business documents from Korean to English.
Proofread, Novels, Blogs, websites, and all translated documents to Fix English grammar, consistency, flow, continuity, typos, and Word formatting.
Transcribed videos into the script and edited the scripts.
Created and implemented English subtitles for Korean videos
Translated English Vocabulary words and Essays into Korean for Academies in Korea.
University Research Professor
Mar 2016 - Dec 2019 (3 years, 9 months)
- First point of contact: dealing with correspondence and phone calls
-Managing Research and organizing meetings and appointments
-Organizing Student reports and articles
-Reminding the professor of important tasks and deadlines
-typing, compiling, and preparing reports, presentations, and correspondence
-Managing databases and filing systems
-Implementing and maintaining procedures/administrative systems
-Collating and filing expenses for research and team outings
BS- Electrical & Electronic Engineering
Korea University, Korea, Republic of 2016 - 2020
Bachelor of Science in Electrical and Computer Engineering