I am an individual that 's incredibly interested in the IT field. For as long as I could remember, I've worked with computers: building them, taking them apart, loading new operating systems, troubleshooting software, you name it. I'm certified in Cisco Networking and Citrix Virtualization but I am also very proficient in Microsoft Office from Excel to Powerpoint. English is my first language and I am an expert communicating with other people both online and over the phone.