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$6 USD / hour
Flag of PHILIPPINES
mandaluyong, philippines
$6 USD / hour
It's currently 4:38 AM here
Joined March 16, 2012
0 Recommendations

Rey F.

@chelee1624

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$6 USD / hour
Flag of PHILIPPINES
mandaluyong, philippines
$6 USD / hour
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Solution's Specialist

I have been in the call center industry from year 2010, from sales of car parts, Customer Service/tech support/sales in Telecommunications (T-Mobile, Metro PCS, AT&T), Collections Agent from Capital One UK, Sales rep in Internet/Landline/TV Cable service Providers (Time Warner Cable and AT&T), Technical support from (Microsoft and Dell) and currently employed with one of the biggest call center in the Philippines as a trainer (Concentrix, Dell Account).

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Experience

Tech Support Trainer

Concentrix
Mar 2016 - Present
worked for Dell as a tech support and customer service for commercial and consumer services, got promoted as case mentor, then agent support and now as a trainer.

Tech Support /Case Mentor (Microsoft)

Arvato Corporation
Mar 2015 - Mar 2016 (1 year)
working as a tech support rep for Microsoft, handling tech issues (hardware and software) for Surface product (model of Computer)

Sales Representative/Supervisor (Time Warner Cable)

Startek Philippines
Feb 2014 - Mar 2015 (1 year, 1 month)
Worked as a sales rep as a Phone/chat/email support for time warner cable company. offering Cable, internet and phone services (inbound and outbound sales)

Education

bsba Marketing Management

Holy Angel University, Philippines 2005 - 2010
(5 years)

Qualifications

Leadership Tranining

Concentrix Philippines
2018
Leadership training | People management, Coaching 101 and 102, statistics management and RYG

Excel Training

Concentrix Philippines
2017
Excel Training from beginner to expert level

Publications

resume

me
publications act.

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