EXPLORE


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$12 USD / Hour
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Philippines (12:57 PM)
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Joined on May 10, 2012
$12 USD / Hour
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Dedicated and experienced Paralegal with a diverse background in legal assistance, virtual assistance, and administrative management. Proven track record in conducting thorough legal research, managing complex administrative tasks, and supporting legal professionals in various capacities. Highly skilled in organizing and maintaining legal documents, preparing legal documents and reports, and providing exceptional client service. Adept at using technology and software to streamline legal processes and manage large volumes of data. Strong leadership and team management experience, with a focus on achieving operational excellence and enhancing team performance.
Verifications

Smokeball

Public School Project (did this project in odesk)

Public School Project (did this project in odesk)

Public School Project (did this project in odesk)

Public School Project (did this project in odesk)

Public School Project (did this project in odesk)

List of Universities and Colleges with Program Offers (odesk

List of Universities and Colleges with Program Offers (odesk

List of Universities and Colleges with Program Offers (odesk

List of Universities and Colleges with Program Offers (odesk

List of Universities and Colleges with Program Offers (odesk

Research Programs of Universities/Colleges in US

URL Content Collection (did this in odesk)

URL Content Collection (did this in odesk)

URL Content Collection (did this in odesk)

Course Collection (did this project in odesk)

Course Collection (did this project in odesk)

Course Collection (did this project in odesk)

Course Collection (did this project in odesk)

Smokeball

Public School Project (did this project in odesk)

Public School Project (did this project in odesk)

Public School Project (did this project in odesk)

Public School Project (did this project in odesk)

Public School Project (did this project in odesk)

List of Universities and Colleges with Program Offers (odesk

List of Universities and Colleges with Program Offers (odesk

List of Universities and Colleges with Program Offers (odesk

List of Universities and Colleges with Program Offers (odesk

List of Universities and Colleges with Program Offers (odesk

Research Programs of Universities/Colleges in US

URL Content Collection (did this in odesk)

URL Content Collection (did this in odesk)

URL Content Collection (did this in odesk)

Course Collection (did this project in odesk)

Course Collection (did this project in odesk)

Course Collection (did this project in odesk)

Course Collection (did this project in odesk)
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Experience
Unit Manager
May, 2008 - Present
•
18 years, 2 months
Convergys Corporation Inc.
May, 2008 - Present
•
18 years, 2 months
? Able to coach, motivate and mentor 15-20 agents who have diverse background and temperaments while maintaining a professional and genuine interest in their development. ? Effectively delivers the required number of Sales, Productivity, Schedule Compliance, Attendance, Quality and CSAT on a daily basis by leading the team in achieving targets. ? Regularly reports individual and team status and progress to the Operations Manager by using all forms of available communication channels. ? Writes and co
May, 2008 - Present
•
18 years, 2 months
Customer Service Associate
Oct, 2006 - May, 2007
•
7 months
Convergys Corporation Inc
Oct, 2006 - May, 2007
•
7 months
Responsible for handling general customer inquiries like account status and product information. They generally take in account records requests, handle marketing escalations, handle escalated calls and gives voice recognition walk throughs.
Oct, 2006 - May, 2007
•
7 months
Professor
Jun, 2006 - Oct, 2006
•
4 months
Adamson University
Jun, 2006 - Oct, 2006
•
4 months
Responsible for coordination, planning, preparation, presentation, and evaluation of classroom instructions and related activities. Handled Humanities, Human Philosophy, Ethics, Logic and Literature subjects.
Jun, 2006 - Oct, 2006
•
4 months
Education
Arellano University
2010 - 2012
•
2 years
Bachelors, Law

Philippines
2010 - 2012
•
2 years
University of Santo Tomas
2001 - 2006
•
5 years
Bachelors, Major in Philosophy

Philippines
2001 - 2006
•
5 years
Diploma, Basic Spanish
2005 - 2005

Philippines
2005 - 2005
Qualifications
Certificate of Recognition
2012
Convergys Inc Philippines (Encore Receivable Management)
This is a certificate of recognition for being a Top Unit Manager for the month of March 2012
2012
Best of the Best
2012
Convergys Inc. Philippines
This is a recognition of my dedication to the delivery of excellent service. My achievements are recognized and appreciated and demonstrate outthinking and outdoing.
2012
Certificate of Excellence
2011
Convergys Inc. Philippines
This is a recognition of my dedication to the delivery of excellent service.
2011
Publications
n/a
n/a
Certifications
F
Foundation vWorker Member