I am a freelancer and my aim is to work for an individual or organization that can truly compensate my skills-set, hard work and dedication to every job I take on. My years of experience in sales & marketing, BPO services, article writing, business proposal writing, company logo branding and designing, market research, mortgage, business development, lead generation, and customer service will prove how effective my service will be.
Work Experience:
Sidekiiks Outsourcing Solutions, Inc., Vancouver, British Columbia
Executive Assistant to the CEO
*Coordinate and organize meetings, conferences, seminars, client meetings, reservations & appointments for the company
*Oversee the day-to-day schedule of the Chief Executive Officer
*Assist the training department in creating training modules
*Create business proposals, business plans, client mobilization documents, and client presentations
*Submit monthly performance report of the entire operations to the CEO
*Manage the company's social media accounts (Twitter, Facebok, & LinkedIn)
*First point of contact for potential clients and investors
*Lay out designs for company brochures, proposals, newsletters, & marketing emails
*Write company blogs/ articles and other PR-related materials
*Handle job interviews for the SEO department
*Handle all business affairs of the CEO including personal schedules, meetings, & flight reservations
Bleum, Software Outsourcing, Shanghai, China
Senior Account Manager, Asian Market
*Develop and interpret weekly scorecard data using the client database and develop into strategies to grow the business by country
*Proactively identify at risk accounts to ensure early mitigation
*Proactively develop relationship with potential business clients and provide market feedback to the product marketing team
*Assist in creating product analysis and marketing plans
*Attend to specific client needs
*Provide strategic account reviews with all assigned accounts on a regular basis to review service needs and usage trends
*Conduct rate reviews/ billing disputes and credits with strategic customers upon request
Thomson Reuters, McKinley Hill, Taguig, Philippines
Business Direct Manager , Capital Markets
*Meet revenue goals per region
*Build a strong pipeline of potential clients
*Create and deliver sales presentations
*Negotiate and close deals
*Conduct investigation about the current economic conditions surrounding the company's activity such as industry trends and competition
*Create business proposals and brochures to be sent out to clients
*Grow the existing business through contract renewals
*Manage a team of account managers
Citigroup Business Process Solutions, Pte. Ltd, Ayala, Makati City, Philippines
Senior Collections Officer, Citibank N.A
*Provide service to North American customers through timely collection on past due accounts
*Follow up payments through email and phone calls
*Identify accounts at risk and perform risk mitigation analysis
*Perform daily operational or admin duties of the department including daily reports and processing of accounts
*Compile statistics and reports for account review
*Assist training department in designing training modules
*Perform other tasks assigned by the Program Head
PeopleSupport Asia, Inc., Ayala, Makati, Philippines
Account Analyst, Global Operations
*Provide web hosting support through the back office account (Network Solutions)
*Provide assistance in registering domain names
*Lay out website designs using MS Publisher, MS Front Page, Dream Weaver, & FTP applications
*SQL Database support
*Provide SEO & E-commerce support
*Keywords/ Phrases analysis for web optimization
*Provide support for internal customers of the company through email and phone
*Submit monthly performance report to the Business Manager
