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Project 6783674 has been deleted
“The project is not completed according to the dispute”paulmccarthy007 3 years ago
- Managed daily operations - Handled customer service inquiries via email, Skype, and telephone. - Coded, entered, and filed incoming and paid invoices. - Approved expenses over $100 - Provided marketing through direct mail, press releases, advertisement, community involvement, social media, and email. - Supervised and scheduled 35 call center agents. - Performed cold calls to potential clients to meet daily quota. - Updated and maintained clients schedules on a daily basis. - Scheduled travel arrangements with or without lodging for clients. - Maintained calendar and itinerary's for clients. - Planned and hosted events for meetings and marketing. - Wrote, proofread, and edited sales speech for companies to attract prospects. - Assisted with web design and photo editing. - Completed 100 to 1,000 word written articles on specialized topics for a variety of companies. - Provided SEO and article submission per blog or article written. - Lead and assisted in the creation of tri-fold brochures, postcards, newsletters for marketing material for companies. - Initiated and set up Quickbooks for cleaning company, - Trained and monitored employees on Quickbooks. - Studied and implemented marketing plans and goals to businesses. - Continued follow-up to businesses to receive status updates and revision of marketing plans if necessary to obtain goals. - Aided in revision of employee handbook. - Manually calculated employee hours for enter into payroll system. - Maintained updates for employees tax deductions, and changes in personal information. - Maintained company policies, manuals, employee files, and business contracts. - Entered numeric data into excel spreadsheets on a weekly basis. - Dictated correspondence from audio into written communication form.
Executive DirectorJan 2006 - Nov 2010 (4 years)
- Managed day to day operations - Acted as Human Resource Director - Supervised 75 employees - Interviewed and recruited qualified applicants. - Performed reference checks on qualified applicants. - Initiated new hire paperwork. - Reviewed new hire paperwork for completion. - Audited and maintained employee files. - Oriented employees to company benefits, health, vision, dental, long and short term disability plans. - Tracked and kept log of employee hire dates. - Performed random and new hire drug screening. - Directed employees for background checks, monitored and kept log of results. - Verified employees through workforce program for company tax credits upon hire. - Offered and enrolled employees to insurance plans after 90 days or during open enrollment period. - Participated in revision of employee handbook and policy and procedures. - Participated and supervised training of new hires. - Directed and hosted monthly mandated staff meetings per long term care, federal and state regulations. - Maintained log of in-services, topic and attendance of employees. - Maintained and recorded employee attendance records. - Performed employee performance evaluations at 90 days of employment and yearly. - Oriented new staff to policy and procedures, building, maintenance issues, fire and tornado drills and exits. - Audited and maintained Material Safety Data Sheets; MSDS - Recorded daily inspection sheets - Managed and supervised department heads; Director of Nursing, Administrative Assistant, Marketing Director, Dietary Director, Housekeeping and Maintenance Director. - Collected and disbursed incoming mail. - Managed finances of building. - Reviewed expense reports daily. - Supervised and ensured departments operated within monthly budgeted amounts. - Supervised and assisted with coding of invoices. - Recorded and dispersed payments to vendors. - Supervised and recorded accounts receivable. - Monitored and collected aged receivables. - Supervised and assisted with input of payroll. - Reviewed net income earnings every pay period. - Completed reports to Regional Director on financial reports; variances. - Scheduled travel arrangements for corporate executives. - Maintained calendar for Regional Director of Operations. - Initiated daily stand up meetings with staff - Organized and hosted employee appreciation events. - Organized and hosted community outreach events for marketing. - Directed and hosted monthly resident and family council. - Planned and hosted resident and family events. - Decorated and maintained model rooms. - Provided tours to prospects. - Supervised and assisted with follow up to prospects. - Supervised and participated in print advertising, and press releases. - Supervised and trained staff to effectively provide tours and follow up if needed. - Ensured and maintained building appearance. - Reviewed maintenance log for compliance. - Completed daily walk through of building and completed inspection reports. - Delegated to ensure mechanical equipment functioning properly. - Maintained log for Fire Department. - Completed inspections with Fire Marshall every month. - Maintained log for Ohio Department of Health. - Ensured confidentiality. - Audited, supervised and maintained patient admission records. - Audited and supervised patient health records. - Provided and recorded new hire, new resident, and patient and employee TB shots. - Completed narcotic drug count with Director of Nursing; wasted discontinued medications per policy. - Ensured patient medications were delivered. - Managed and assisted with employee scheduling. - Supervised and assisted with ordering of dietary supplies and food. - Supervised dietary menu for patients and updated substitutes. - Maintained and ensured compliance with all state and federal regulations. - Followed policy and procedures per company expectations. - Conducted and written legal correspondence. - Created and reviewed monthly newsletter. –Controlled expenses and labor cost
Business Administration1996 - 1998 (2 years)
Nursing1990 - 1992 (2 years)
Insurance2008 - 2009 (1 year)
CPR Instructor for Adult with AED, Infant and Children (1998)
Received hands on CPR training and classroom learning to receive Instructors certification.
OOPNES (1992)Board of Nursing and Pharmaceuticals
Certified to handle and administer medications.
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