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Co-OwnerMay 2018 - Apr 2015 (1 month)
I am currently the Owner of Mabrox Outsourcing Company. My team is experienced and well-trained in this kind of field and can also multi-tasks at the same time. We panel access, test and verify the quality of the person before placement with any client. You can also screen them one by one so you can gauge the skills set of our agents [login to view URL] have experience with AT&T, Spectrum and other Telemarketing campaigns.
Customer RepresentativeFeb 2004 - Feb 2011 (7 years)
I have competent knowledge of the BPO industry, having had 7 years of solid experience as a call center agent. Moreover, I was promoted to Level II Technical Support Agent for my diligence and incomparable skills in customer service relations, which helped my company achieve 100% client-satisfaction and likewise, rated as one of the top call center agencies in the Philippines.
Bachelor of Arts Major in Philosophy and Human Resources Development1998 - 2002 (4 years)
Orientation Seminar on Government Procurement System (2012)Home Development Mutual Fund
Technical Updates on the Seminar-Workshop on Records Management (2012)Home Development Mutual Fund
Training on records management