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Senior Program ManagerAug 2014 - Sep 2015 (1 year)
I worked on various aspects of Azure Operational Insights (then Microsoft Operations Management Suite, now part of Azure Monitoring - LogAnalytics) since the initial prototype of the project all the way to General Availability of the service. I drove various aspects of it, most notably the search engine and its initial query language, the data collection pipeline and the customer's on-boarding experience
Program Manager IIJul 2011 - Aug 2014 (3 years)
Me and my family moved to the United States and I started working in Microsoft corporation as Program Manager in the Operations Manager team. I have worked on the .NET Application Performance Monitoring feature in System Center Operations Manager 2012, SP1 and R2. During this time I also worked on the design and drove implementation of the back-end for bringing the APM feature to the cloud as Application Insights. Later I started working on the Azure Operational Insights prototype.
Senior Premier Field EngineerSep 2004 - Jul 2011 (6 years)
I was supporting major Microsoft enterprise customers within the EMEA region. In this role I have developed both technology and process focused solutions that are delivered by Microsoft Premier Field Engineers worldwide, such as the Operations Manager Health Check, a repeatable consulting solutions that has been delivered to hundreds of Enterprise customers worldwide via Microsoft Services. A subset of the SCOM Health Check solution is now available through Azure Marketplace.
Security OfficerOct 2002 - Jul 2004 (1 year)
My job responsibilities included maintaining and monitoring the security of the Internet perimeter: Intrusion Detection System, firewalls, proxies, virus scanners, etc; conducting Internal Audits / Network tapping Activity; Penetration testing; Coordination of third-party external audits and penetration testing; Incident Handling / Response; Automation and Supervision of the patching process for client and servers; Raise overall security posture and awareness level of the company.
Senior Support AnalystAug 2001 - Sep 2002 (1 year)
I worked in the global Support Team team providing high level of technical support to enterprise customers in EMEA region who were using their security products. Research and manage issues through to resolution, and document software enhancement requests and issues for devs. Created technical notes in the Knowledge Base for internal use and publication on the web and product training for new employees. After 6 months, I received the “A++ Award”, given to 2% of the employees.
Senior Systems EngineerMar 1997 - Jul 2001 (4 years)
Supported customers such as Sigma-Tau S.p.A. (Italian pharmaceutical company), “Istituto Poligrafico e Zecca dello Stato” (Italian government’s factory for making coins), “CiaoWeb", Ferrari. At the time my specializations were in both Firewalls/Network solutions and Monitoring Systems. Speaker at some “Microsoft Solutions Briefing”. Worked on the very first WindowsNT4 -> Windows2000 AD migration in Italy ever performed in production.