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$25 USD / hour
Flag of MYFlag of MY
kelang,
malaysia
$25 USD / hour
It's currently 8:24 AM here
Joined December 19, 2018
0 Recommendations

Ashvene Devi R.

@dashvene30

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$25 USD / hour
Flag of MYFlag of MY
kelang,
malaysia
$25 USD / hour
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Quality Improvement, Coaching & Data Management

A highly organized self-starter, have the ability to perform independently in new roles with minimal support. Key strength lies in being vigilant in tasks and having a keen eye in identifying improvement opportunities to increase business efficiency. Possess experience in various fields ranging from Marketing, Financial & Accounting Services, to Education/Training and Lean Six Sigma & Process Improvement.
Freelancer
Data Processing Executives
Malaysia

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Experience

Assistant Manager, Quality Management Unit (QMU)

Malaysian Industrial Development Finance (MIDF)
Mar 2017 - Present
Lean Six Sigma & Process Improvement, Training & Coaching Statistical & Visual Analytics (SPSS & MiniTab) Facilitated Digitalization & Automation Projects Developed, Analysed and Reviewed Service Level Agreements (SLA) and Service Level Performance Reportings (SLPR) Facilitated ISO Migration Audit, ISO 9001:2015 Quality Management System and Internal Quality Audit Sessions Prepared Management, Board and Consultant Proposals Reporting, Research & Budgeting Conducted Risk Control Self Assessment

Customer Relations Senior Executive

Indah Water Konsortium Sdn. Bhd.
Mar 2016 - Feb 2017 (11 months, 1 day)
Resolving customers queries through analysis and determination of issue root causes, evaluation of most effective solutions, expedition of corrections & adjustment and close monitoring on query resolution Development of client accounts through systematic customer details records and database maintenance Maintenance of clients financial accounts Development of KPI service reports through client information analysis Monitoring and analysis of KPIs for business improvement Month end reporting

Lean Six Sigma Analyst

Lean Partner Sdn. Bhd
Oct 2014 - Jun 2015 (8 months, 1 day)
Assisting in Lean Six Sigma training and coaching sessions (both in-house and corporate) Preparation of Training Materials Research and Reporting Preparation of Training Simulation Games Increased efficiency of KPI monitoring and analysis tool to optimize man-hours (KPI Reporting duration reduced from 5 days to 1 day)

Education

Masters in Business Administration

University of Sunderland, United Kingdom 2012 - 2014
(2 years)

Bachelor of Business (Major in Finance and Marketing)

University of Technology, Sydney, Australia 2002 - 2006
(4 years)

Qualifications

Lean Six Sigma Green Belt

Lean Partner Sdn. Bhd (IASSC)
2019
This respected IASSC Standard is an interwoven element to both IASSC Accreditations and IASSC Certifications. IASSC Certification Exams are constructed based upon the topics within the IASSC Lean Six Sigma Body of Knowledge. Through proctored examination, candidates are expected to demonstrate that they have an adequate level of competence in the topics defined within the IASSC Lean Six Sigma Body of Knowledge. This certification aid candidates in conducting Lean Six Sigma Improvement Projects

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us_eng_1.png US English 1 82% data_entry_1.png Data Entry 1 77%

Top Skills

Tamil
Data Processing
Research
Proofreading
Excel

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