Dhanashree B. Profile

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$15 USD / hour

pune,

india

$15 USD / hour

It's currently 1:12 PM here

Joined June 19, 2013

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Dhanashree B.

@dhanashree05

0.0

(0 reviews)

0.0

$15 USD / hour

pune,

india

$15 USD / hour

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Software Testing | QA | Websites | Mobile Apps

ISTQB certified Test Engineer with 11 years of experience and expertise in functional and non-functional testing, skilled in implementation, troubleshooting, and managing systems. Successfully handles complex tasks and teams, integrating activities across multiple sites and units. Collaborates with development and design teams to create customer-centric solutions. Committed to ensuring software functionality and usability, plans test schedules and strategies, monitors bug resolutions, and reviews software documentation for accuracy and risk mitigation.

See all Testing / QA Specialists in India

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Portfolio

Description : Everest is a robust and scalable ERP business management solution that includes multi-currency and integrated email
capabilities. The solution can automate all departments — including accounting, inventory control, service, eCommerce, sales force
automation, CRM, point-of-sale, wireless connectivity and more — all in real time
Key Features :
- Automate routine business functions
- Automate all departments
- ERP solution for cost-conscious retail, wholesale, distribution, eCommerce, mail order and service businesses

Domain : ERP system

Technology : C# and .NET, Testrail, Testcomplete, Wink, MSql, VM

Roles and Responsibilities :
- Reviewing requirements and specifications
- Creating test scenarios and test cases
- Executing test cases
- Automating product use cases
- Deploying different VM’s different set of tests to cover functionality and bug fix for every product
- Debugging failed automation scripts
- Defect tracking

Everest Software [ERP]

Right90 Sales Forecast Capture™ serves as the single place where
the entire sales team can collect, judge, and analyze its forecast. It is
designed to reduce the amount of time sales spends forecasting and
increase sales participation in the forecasting process, while
providing a single platform for forecasting by how the company is
organized and by how it acquires revenue. Sales Forecast Capture
is built for companies with large, complex sales organizations that
have the following forecasting needs:
Opportunity Owner Forecasts
Overlays
Global Accounts
Opportunity Splits
Channel
Run-rate business

Roles and Responsibilities
- Reviewing requirements and specifications
- Creating test scenarios and test cases
- Executing test cases
- Automating product use cases
- Deploying different VM’s different set of tests to cover functionality and bug fix for every product
- Debugging failed automation scripts
- Defect tracking

Right90 sales forecasting tool [ERP]

Description : Kayako is cloud-based help desk software for multichannel communication with powerful out-of-the-box functionality.
Kayako makes it easy for your customer service team to manage requests and conversations over any channel, support customers
better and stay personal as you grow.
Key Features :
- Shared inbox for customer conversations
- Customer self-help knowledge base
- Help desk software built for modern businesses

Domain : Customer Service

Designation : QA Manual tester

Roles and Responsibilities :
- Authored and maintained well-organized, efficient and successful manual test cases
- Mentored 5 team members
- Designing & Executing Smoke, Regression, Exploratory, Bug-Fix, Functional, Acceptance TestSuite using TestRail
- API testing with Postman and Swagger
- Creating Epic and Feature Story for defined milestone in Jira
- Creating Product Knowledge base using Jira Confluence

Kayako - A helpdesk software [CRM]

Description : A one of a kind platform that helps you be fit no matter where you are delivers live fitness, health and wellbeing content whenever/wherever colleagues choose to engage (home, office, hotel etc.).
FitSwarm trainers engage effectively because they can see and speak with colleagues live.
FitSwarm provides privacy to colleagues, where only the trusted trainer can see/hear colleagues.

Domain : Web and mobile application

Technology : webRTC, webAPI , HTML, CSS, JavaScript, Reactjs, React Native Trello, Screen Cast, Swagger

Designation : QA Engineer and Business Development Manager

Roles and Responsibilities :
- Review product requirements
- Project planning and Test planning
- Active participation in product design
- Defect tracking
- Conducting UAT with users
- API testing with Swagger
- Interacting with customers to help them understand the workflow, troubleshoot issues and train them with the platform
- Collaborating with dev team, design team and product owner

Fitswarm Fitness Platform

testRTC

Everest Software [ERP]

Right90 sales forecasting tool [ERP]

Kayako - A helpdesk software [CRM]

Fitswarm Fitness Platform

testRTC

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Experience

Spearline

Feb 2022 - Present

Owner of webRTC network and user session testing tools. Creating Edge Scenarios and deep diving into application logs for more comprehensive RCA Collaborated successfully with clients to achieve objectives by utilizing strong communication, interpersonal and people skills Acted as bridge between development, customer engagement, and customer, to make way for design and functional teams to ensure seamless product functionality and ideal customer experience. Training and managing growing team

testRTC

May 2018 - Jan 2022 (3 years, 8 months)

Mined test data from customer usage and created conditions for conceptualizing, fine tuning and data set creation of scoring algorithm with data science team for webRTC tools Checking REST API requests using swagger according to test cases and provide technical support for same Developed Test Strategy, Test Plan and executed QA test cases, scripts and performed exploratory testing Resolved technical issues and forecasted troubleshooting complications during software trials

Aurea Software

Dec 2017 - May 2019 (1 year, 5 months)

Worked on KAYAKO, a help desk software. My responsibilities included : Designing and executing various test suites using TestRail Wrote system requirements and tracked quality assurance metrics Conduct API testing with Swagger or Postman Verifying feature stories and logged defects Isolated issues by analyzing process steps, log files and data input Creating epics and feature stories in Jira Building a product knowledge base in Jira Confluence

Qualifications

International Software Testing Qualifications Board

2011

The ISTQB® Certified Tester Foundation Level (CTFL) certification is the cornerstone of essential testing knowledge that can be applied to real-world scenarios. The syllabus provides a comprehensive understanding of the terminology and concepts used in the testing domain worldwide, making it relevant for all software delivery approaches and practices, including Waterfall, Agile, DevOps, and Continuous Delivery.