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@dhirajta11
Flag of India Chandigarh, India
Member since February 11, 2015
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dhirajta11

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I have diverse experience in customer service with a US based MNC for over 10 years. I have excellent customer handling skills and have maintained a strong rapport with my long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have performed with success many times. I provide Project management, Customer Support (Voice Inbound, Outbound, Chat, Email), Administrative Support, Order Processing, Data Entry, Research, Lead Generation, calendar Management, Telemarketing, Email Handling, E-Commerce, Quality and Training. My past Experience : Sr. Customer Care Associate | Dell International Services Pvt. Ltd (October 2006 - March 2014) Project Management (US Based Staffing Organization) VA & Project Management | (Canadian Telesummit Organization) I have excellent communication skills, competent, attention to detail, speed, accuracy and I am very dependable.
$8 USD/hr
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  • N/AJobs Completed
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Portfolio

Recent Reviews

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Experience

Project Management, VA

Feb 2016 - Aug 2017 (1 year)

Relationship management with experts in different fields Follow up with the Experts and organizer of Telesummit Managing and updating spreadsheets and other records on a daily basis Creating different documents for clients to help prepare them for the interviews Scheduling and setting up Interviews Creation and Follow - up on Business contracts Virtual Telesummit Co-ordination Wordpress

Customer Care

Oct 2006 - Mar 2014 (7 years)

I have diverse experience in customer service with a US based MNC for over 10 years. I have excellent customer handling skills and have maintained a strong rapport with my customers. I provide Customer Support ( Voice Inbound, Outbound, Chat, Email), Administrative Support,Order Processing, Data Entry, Research based work, Lead generation,Email Handling.I have my home office set up and am available round the clock.

Education

MA Economics

1997 - 1999 (2 years)

Qualifications

IELTS (2016)

IELTS

Score of 8/9

Certificate of Appreciation (2014)

Dell Computers Pvt. Ltd

Awarded for CSG Transition Support in field of Customer Support, Training

Certifications

  • US English Level 1
    87%

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