EXPLORE


1.0
1.0
100%
$15 USD / Hour
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Colombia (7:14 AM)
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Joined on January 30, 2026
$15 USD / Hour
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Extensive experience in administrative support, customer service, and remote business management. I have over 15 years of experience supporting administrative, financial, and commercial operations, standing out for my excellent communication skills, results-oriented approach, and strong sense of responsibility. I have worked in corporate, financial, and educational environments, managing clients, internal processes, commercial follow-up, team coordination, and direct user support, always with a focus on efficiency, quality, and goal achievement. I am known for being organized, proactive, and committed, with a great ability for clear writing, content editing, and empathetic communication with clients. My training in coaching and leadership allows me to add value in relationship management, conflict resolution, and team support, without losing sight of operational and administrative priorities. I am looking for 100% remote opportunities where I can contribute my experience in: • Customer service and support • Administrative and financial management • Commercial support and sales follow-up • Writing, editing, and professional communication • Process and task coordination
We had great communication. Lots of progress updates. I would hire Diana again.
Osama B.
@osamabasheer18
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Karachi, Pakistan
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Diana is awesome! Her work is fabulous and she delivered as she said she would. Thank you Diana , we look forward to continuing to work with you!
Osama B.
@osamabasheer18
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Karachi, Pakistan
•
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Diana Carolina is fantastic and the work she did was awesome. What really makes her great to work with is her prompt response!
Osama B.
@osamabasheer18
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Karachi, Pakistan
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Experience
Administrative and commercial support
Apr, 2022 - Present
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3 years, 11 months
Medvitae
Apr, 2022 - Present
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3 years, 11 months
Coordination of administrative and commercial processes. Customer service and follow-up via digital channels. CRM management, lead registration, and follow-up. Support for the sales team with reports and process organization. Workflow optimization and operational control. Clear and professional communication with customers and internal teams.

Bogota, Colombia
Apr, 2022 - Present
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3 years, 11 months
Administrative and facilitation support
Jun, 2024 - Dec, 2025
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1 year, 6 months
Masterclass Colombia SAS
Jun, 2024 - Dec, 2025
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1 year, 6 months
Organization of content, documentation, and digital materials. Coordination of schedules, sessions, and participant follow-up. Customer and student service and support. Reporting and administrative control. Support for internal and external communication.
Jun, 2024 - Dec, 2025
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1 year, 6 months
Commercial Support and Communication
Jan, 2023 - Jan, 2024
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1 year
Construfinanciando
Jan, 2023 - Jan, 2024
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1 year
Support for sales teams in communication and follow-up processes. Organization of sales flows and information control. Report management and operational support. Assistance in customer service processes.

Bogota, Colombia
EfectivosB
@EfectivosB
Coordinadora Comercial
Trabajar con Diana Carolina es excelente, es una persona muy profesional enfocada a resultados ya que cuenta con un muy buen liderazgo, con un alto nivel de seguimiento (lo que hace su gran desempeño en los resultados exigidos por la compañía) y mantiene en constante capacitación y motivación a su equipo a cargo. Cuenta con un excelente manejo de Servicio al Cliente, es una persona formada profesionalmente lo que permite tener un excelente desempeño a nivel gerencial.
Jan, 2023 - Jan, 2024
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1 year
Education
Escuela de Administración de Negocios
2011 - 2012
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1 year
Especialista en Administracion Financiera

Colombia
2011 - 2012
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1 year
Universidad Surcolombiana
1998 - 2003
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5 years
Administracion de Empresas

Colombia
1998 - 2003
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5 years
Verifications
On time
100%
On budget
100%
Accept rate
100%
Repeat hire rate
100%