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@digitalquill
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digitalquill

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Development & consulting for: Enterprise - Projects - New Markets - Services Broad skills base with substantial experience in a variety of developmental and consulting roles. Proven track record in enterprise start-up environments, establishing and developing organisations, markets and services across both public and private sectors. Hard working, intelligent, committed professional. CAREER OBJECTIVE Contribute to organisational growth diversity and success, in a challenging developmental or creative business role SKILLS • Business & Financial Planning • Marketing, Promotion • Business Consulting • New Market Development • Business Development • Organisational Development • Service Development • Training development • I.T/New Media Systems • European, US & International • Partnership development • Project Management • Managing Change • Managing People • Team building • Copy Writing • Social Community Enterprise • Conference Speaking • HR & Recruitment • Training delivery • Grant Funding EXPERIENCE 35 years varied experience and a successful track record in senior management, sales, technical, project- and consulting roles - mainly with small/medium sized firms across most industry sectors spanning: manufacturing, distribution, professional services, etc. in UK, Europe, USA and Internationally. Have previously ran own businesses in software development, business consulting, marketing services. EDUCATION • M.B.A (1997, Kingston University) Specialist electives: Small Business, Change Management. Environmental Business, I.T. Dissertation on Health Economics • M.Sc. (I) Pharmacology (1973, University of East London) • M.I.Biol. (1971, University of East London), H.N.C Applied Biology (1968) • 3 x GCE ‘A’ level subjects (1966), 6 x GCE ‘O’ level subjects (1964) Professional memberships (present, past) with associated research, lecturing and publications base: • Institute of Logistics & Transport • Institute of Biology, British Pharmacological Society • Institute of Bankers TRAINING Broad range of external and in-company training in: I.T, Sales, Negotiation, Management, etc. Various technical, foreign language and business courses including: • Foundation Certificate in Health & Safety (Chartered Inst. [url removed, login to view], 2003, Doncaster College) • Educational Multimedia Certificate (1997, Open University) • Video Competencies (City&Guilds 770, 1996, Richmond College) STATUS British citizen based in USA, seeking permanent residency. Currently contracting for newwave professional inc. Willing to work as sponsored employee or freelance contractor. CAREER ACCOMPLISHMENTS NEWWAVE PROFESSIONAL INC. – August 2005 – President/CEO • Established US company specializing in Marketing Support services and Business Consulting • Within first month, achieved retainer contracts with two international clients for US export representation NEWWAVE PROFESSIONAL / RECRUITMENT Limited - 2001-PRESENT Development Director • Developed specialist professional staff recruitment company with internationally based recruitment teams • Designed and undertook several USA-based successful recruitment campaigns • Provided consultancy for social enterprise development • Doubled annual turnover to £2M through winning several substantial new public sector clients • Restructured services to improve profitability • Designed and developed full range of new effective marketing and promotional materials • Developed full suite of policies and procedures and gained certification for ISO9001:2000 quality standard • Built several strategic partnerships with relevant professional organisations MOIETY - 2000-01 Consultant • Developed business plans and successful funding proposals for recruitment and other service companies • Designed, developed promotional/marketing materials for several construction and financial services firms • Developed and implemented an I.T networking strategy including intra- and extranet access • Wrote submitted and won several major tender applications for service companies • Developed the Public Sector Resource Initiative service model including a 7-stage quality framework • Established professional sector operations, policies and procedures, and built a successful promotional base with several published articles in the trade press. • Established new division for recruiting/placing professional locum social workers. SOUTHWARK COLLEGE - 1998-2000 Business Development Manager • In 12 months made 7 successful project grant bids (£1.5M). • Led a transnational (European New Media & Commerce) project team • Established and managed new Business Development Unit (30 staff) • Designed, project managed and subsequently launched the IVCA award-winning Multimedia Centre of Excellence, including 3 new profitable training operations - mainly for small enterprises and professional multimedia markets. • Developed SCHULE Learning Engine software and several University for Industry approved Key Skills training titles for CDROM and Internet delivery. CARSHALTON Limited - 1994 -98 Managing Consultant • Established strategic partnership with the Institute of Patentees & Inventors • Designed and delivered UK’s first Invention course at Richmond FE College. • Established board, constitution, strategy and fundraising plans as acting Chief Executive for a new enabling national charity (Anxiety Foundation) WEST LAMBETH / PATHFINDER NATIONAL HEALTH SERVICE TRUST - 1991-94 Business Manager • Secured Govt funding for major capital development project (forensic psychiatric medium secure unit) • £5M revenue budgetholder, purchasing specialist clinical services • Initiated first UK Forensic Nursing Diploma course (ENB, London University accredited) • Introduced new clinical service structure, tariffs, I.T systems • Facilitated novel NHS/Private sector healthcare joint venture • Key contributor to a published Prison Service/NHS position paper • Elected chairman of national charity (Phobic Action) • Jointly managed NHS/Metropolitan Police young offender rehabilitation project initiative • Established commercially viable vocational rehabilitation service for 100 psychiatric/ALD clients • Author of ‘Managing Vocational Rehabilitation’ (published by Longman, 1993) HUMAN EDGE Limited - 1989-91 Principal • Planned, designed and developed new electronic AgriBusiness Commodities Exchange including strategic partnerships, member rules, regulatory compliance and trading software environment. • Designed and developed three commercial games software titles • Established UK import operation for US audiovisual products INTERNATIONAL COMMODITIES CLEARING HOUSE - 1987-89 (owned by all UK clearing banks, guarantor for financial markets worldwide) Director • Established ‘Accord’ European joint venture with SWIFT for a global money market service and signed up over 35 participating banks worldwide • Wrote systems requirements, tendered and selected hardware and software vendors then project managed, ‘LondonClear’ - now the Bank of England's Central Money Market Office HELIX CONSULTANTS Limited (Marcol/Cray Corp) -1982-87 Director • Built new UK and Benelux consultancy practices (£0.25M first year profit) • Conceived, designed, developed, marketed Reuter-style real-time Dealing System (installed at Chemical Bank, Midland (HSBC), Chase Manhattan, TeleRate) • Managed UK company turnround and reprofiling for US company acquisition ARBAT UK Limited - 1979-82 Customer Operations Manager • Built new team and managed a 24-hour operation for international banking systems support and training Applications Development manager • Managed three realtime software development teams resulting in the successful development and implementation of 'Intelex' - a realtime banking communications system, a SWIFT payments system and selected modules for an international banking system UNILEVER plc (UCSL/Tymshare) - 1973-79 Consultancy Manager • Established new proprietary software competencies for both UK staff and clients • Top annual sales award Applications Consultant • Designed, developed and supported a variety of significant 4GL software solutions for UK clients MAY & BAKER (Rhone-Poulenc) Limited / ROUSSEL-UCLAF Limited - 1966-73 Senior Research Scientist • Applied neuropharmacological research (published and presented papers) • Co-designed novel EEG brainwave analyser (Research Machines Limited) Selected examples of Project / Consultancy assignments and experience • For several non-profit social enterprises across community transport, disability information and other community service sectors, provided business advice and guidance toward self-sustainability. • For a major FMCG multinational: Financial planning and Cost Benefit Analysis of alternative transport options for national logistics subsidiary. • For a major multinational Oil Corporation: Stock and Inventory tracking system design and development. • For a small Fleet vehicle Operator: Preparation of business plan for funding. • For an international Logistics company: design and development of database system for shipment tracking. • For a large Transportation company: consultancy regarding implementation of in-cab vehicle tracking system • For a high-tech Systems company: design and feasibility study for an in-vehicle route navigation system • For a National Recruitment Agency: Designed and developed a new public sector staffing service model, website and a quality-focused suite of HR systems, policies and procedures • For a Specialist M&E Staffing Agency: Developed sales commission plan and calculator, candidate database system, website, and a range of Health & Safety policies and procedures • For a Financial Advisory startup company: Developed marketing literature and commissioned website. • For a Property Development company: Developed business plan and marketing strategy • For a European Transnational Partnership: Established and developed the European New Media & Commerce Network comprising academic and private sector new media organisations across 4 countries. • For a Further Education College in London: Designed and developed a software based learning engine and multimedia learning content (UfI approved) for vocational and key skills training for smaller companies • For a Further Education College in London: Gained external (DfEE) funding for, designed, developed and established profitable commercial operation of an IVCA award-winning Multimedia Centre of Excellence • For a London Local Authority: Developed and delivered a range of environmental and business training programmes for small companies • For a National Patents Advisory organisation: Designed, gained OCN accreditation for and delivered, a training course in Invention & Innovation • For a NHS Trust in London: Conducted feasibility study, contributed to design and project management of a new medium secure care facility for mentally disordered offenders • For the London Discount Money Market: Project managed LondonClear, a depository, book entry transfer and same day clearing facility for Bills, non Gilts. Now, Bank of England Central Money Market Office • For the International Foreign Exchange Market: International market research, business planning, prospecting. Service design and systems architecture of ‘ACCORD’ - a central trade confirmation facility. • For the International Correspondent Banking Community: Feasibility study involving liaison with central banks, regarding a prospective institutional inter bank multilateral payment netting facility • For a prospective UK Agricultural Exchange and Market Operator: Business planning, project management, pre marketing, and joint design of an exchange based electronic agribusiness market. • For a small Core Technology company: Initial design of a generic suite of networked software to support trading and settlement of commodities based on an electronic registry, and research into business opportunities for application within the emerging service markets (NHS, public utilities, etc) • For an International Banking Group in London: Procedures audit of the inter bank payments department • For Exploration subsidiary of a major Petrochemical Company: Planning and implementation of shore oilrig communications system • For an Overseas Communications Service Operator: Strategic organisation and product planning, executive search and selection, culminating in UK corporate and product launch • For the London Branch of a Canadian Bank: Developed business and I.T strategy for their UK mortgage business leading to requirements analysis, design and specification for operational systems • For a Dutch based subsidiary of a U.S Bank: Developed elements of the bank's corporate, retail operations and systems strategy, leading to systems design of a new realtime banking system • For a major Italian Bank: Outline design, including trading desks and physical room layout, for a new FX/MM/Treasury dealing room • For a major multinational FMCG Group: Systems modelling of a consumer marketing campaign, brand sales analysis and forecasting • For a major U.S Pharmaceutical Company: Design and development of a very large international clinical records database, courseware and training for over 100 users • For a leading Computer Hardware Manufacturer: Market survey of the consumer finance sector as a basis for their marketing strategy The following is a selection of various writing tasks, projects and commissions I have undertaken. Published Business Articles Examples include: • Electronic Open & Distance Learning for Small Business (Journal of the Small Business Federation, 1999) • Recruitment strategies in the new mixed economy of staffing (Local Government News, 2000) • National Health & National Wealth - the role of macroeconomic considerations within health purchasing strategy (M.B.A dissertation, Kingston University Business School, 1995) • Several regular monthly articles, including: "Sense and Sensibility" - the role of I.T (Pleasant Dreams Online magazine, 2004) Published Books (professional, reference) • 'Managing Vocational Rehabilitation' (Longman, 1993) Commissioned Business Consultancy Reports Examples include: • Launch strategy for an innovative in-vehicle route navigation system (Route Technology Ltd, 1986) • Design issues for a new Foreign Exchange Dealing Room (Credito Italiano, 1987) • Analysis of the UK market for semi-automated mortgage quotations and tracking (Canadian Imperial Bank of Commerce, 1987) • Feasibility study for the introduction of electronic trading in the agribusiness market (GenMar Ltd, 1990) Training Materials Examples include: • Invention & Innovation course for Young Engineers & Entrepreneurs of Great Britain initiative (1996) • Training Needs Analysis (UFI-approved interactive CDROM) for Smaller Enterprises (1999) • A Career in New Media? (UFI-approved interactive CDROM) for school leavers (2000) Websites and content Examples include: • Promotional project websites for several EU-funded programme (Merton Council., 1998) • Interactive training gateway website for registered distance learners (Southwark College, 1999) • 5-level 'online brochure' website (Options Employment Ltd., 2001) • Basic website (Meridian Personnel Ltd., 2002) Corporate Brochures, Fliers - design & content Examples include: • Training and Support Services brochure (Arbat Banking Systems, 1985) • 'Accord' Forex Confirmation Matching service brochure (International Commodities Clearing House, 1988) • Green Business is Your Business (promotional flier, subsidised environmental business audits, 1997) • Welcome to the DMBC - your Multimedia Resource Centre (promotional flier, 2000) • The First International European New Media Conference (promotional flier, 2000) Academic • Various Pharmacological Scientific Research papers (published in several scientific journals, 1970) Creative writing Examples include: • Various TV & Film Scripts (reviewed but not produced) • Various short stories, plus novel in the thriller genre (unpublished) • Poems (published) Various Seminar speeches (delivered at UK and International conferences, 1998/9)
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