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@dmjhar
Member since June 4, 2017
1 Recommendations

dmjhar

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Howdy, I'm Josh. =) Ok so, I guess this is where I introduce myself, and say what I do. Hmm, where to start? what to say? (C'mon Josh, think!) "Ahh yep, I'll start there"... Ok, you've got this, here we go: I'm an energetic, tech savvy individual with close to 5 years experience using ClickFunnels, and marketing related software to create "Marketing Automation." Every business needs a marketing funnel(s), but getting all that "tech stuff" set up can be confusing. With close to 5 years experience using ClickFunnels, 4+ years in SaaS Technical Support for 2x marketing software companies... ...and 5+ years experience in Digital Marketing, I'd (humbly) say I excel in this area. Oh and before I forget... I'm a Native in English, and all my work comes with a 100% Satisfaction Guarantee. If you're not "Over The Moon" about the project, I'll work with you until it's PERFECT. Anywho... I won't hold you up any longer. If you need a hand, feel free to get in touch. Cheers, Josh
$18 USD/hr
0 reviews
2.8
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Portfolio

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Experience

Technical Support

Nov 2018 - Jul 2019 (8 months)

* Provide assistance to customers, and resolve basic to complex technical questions via email * Assist customers with any billing related inquiries * Recognize bugs, glitches, and issues with the product, and escalate to the development team for resolution

Technical Support

Jan 2015 - Sep 2018 (3 years)

* Provide assistance to customers, and resolve basic to complex technical questions via live chat and email * Produce in-depth product articles for the companies knowledgebase * Recognize bugs, glitches, and issues with the product, and escalate to the development team for resolution

Customer Service Representative

Mar 2013 - Jan 2015 (1 year)

* Conduct outbound courtesy calls to customers who have had their vehicles serviced or repaired through a Mitsubishi service center. * Call current customers for the promotion of new vehicles * Provide product support to customers via telephone and email * Acquire leads and sales through cold calling

Certifications

  • US English Level 1
    85%

Verifications

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