Dondon A. Profile

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$8 USD / hour

mabalacat city,

philippines

$8 USD / hour

It's currently 2:45 PM here

Joined January 19, 2020

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Dondon A.

@dondonaviado

0.0

(0 reviews)

0.0

$8 USD / hour

mabalacat city,

philippines

$8 USD / hour

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Experienced Customer Service Representative

I have 6 years of call center experience (Customer Service Representative Tier 1, 2 & 3) and I started working from home since January of 2018. I am fully equipped with all the knowledge and experiences as a customer service representative and I would welcome an invitation for an interview to discuss further my skills, experiences, educational and personal background.

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Experience

WEB CONDUCTORS – HOME BASED

Jan 2018 - Jul 2019 (1 year, 6 months)

• Customer Service Representative • Customer Account Executive • Digital Marketing Consultant

ARVATO BERTELSMANN

Jun 2015 - Jan 2018 (2 years, 7 months)

• Customer service representative • Outbound calls to renew/upsell existing service • Handle Microsoft Partner Subscriptions Concerns • Provide Technical Support for known issues

SUTHERLAND GLOBAL SERVICES

Sep 2013 - Feb 2015 (1 year, 5 months)

• Customer service representative level 2 • Floor support agents on billing/sales concerns • Outbound calls to renew/upsell existing service • Take escalation calls • Prepare reports & internal communications